Kate Veale
24/08/2026
No good for disabled people.
Booked a table for 7, and called ahead to ensure it was wheelchair accessible. Was told over the phone yes it\'s on the ground level and no stairs.
Arrived at 645, to find the whole party seated in the dining room... Up a flight of about 8-10 stairs. Asked staff politely for the location of the wheelchair entrance, was told there isn\'t one and accused of lying about calling ahead. Very humiliating and honestly sad to be excluded, obviously the person I spoke to didn\'t think it was an issue for a wheelchair to tackle 8-10 stairs.
Was then asked what I wanted them to do about it. Eventually a kind staff member moved a table downstairs for us but it was nonetheless stressful and humiliating.