No air-conditioning in the room, fan didn't work either.. not a nice way to spend a night in the wet season in Mackay. Bed was rubbish, mattress was so thin I could feel the slats. Shower was the only positive. Staff were very friendly and helpful though.

Rooms could be a lot cleaner but you get what you paid for. Staff couldn't have been more friendly. Nice balcony as well.

Lady at the front was really lovely.
But, the room will suit someone with very low standards. It's noisy (thank God I had earplugs from the flight earlier), there's stains everywhere, even on the bed sheets (looked like mould), it's just by the road to no moment of peace, brown water in the tap that cleared after a minute, but the water had bits in it, so I skipped the morning shower, good AC, clean towels, overall a sleepless night and I can't say it's worth it for me. Location was close to the morning bus so it's the only reason I picked it. Next time, I'll take a taxi 😅

Fair rooms for cost never had a problem finding car park , manager lady was pleasant to talk to

It was the worst experience. I am not sure how they expect you to sleep in this room with this loud music, such a waste of money! And it is going to 2am. Do not come to stay in this place.

Utter dive, room from 1950s, bathroom from 19th century. It's got a yard outside which has DJ blasting medley of music from 70s onwards and about 5 bogans shouting amd stomping to the beat. I'm currently trying to sleep at 1am but have no chance. I can't see how they can expect to have guests and this embarrassing noise going on at same venue. I'm currently regretting my life choices, especially my decision to stay in this utter hole. Do yourself a favour and sleep in the car..

Hi good meals close to city CBD, not far from the marina 60$a night for a single room good aircon ,tv , shower and toilet ,

Enjoyable dinner (crumb steak) very friendly staff, clean facilities, room was clean.. happy customer 😊

Enjoyable dinner (crumb steak) very friendly staff, clean facilities, room was clean.. happy customer 😊

Excellent help from regular staff sorted out booking error and found me perfect room. Clean, decent .Definitely booking next stay here.

This is an old hotel and for the price you pay it is an experience. The service was great, but I think its time to upgrade the rooms. The hotel is very central.

Only 3 stars for location due to me driving a heavy vehicle but actually is 5 stars as at night have the pub with pool tables down stairs night club not even 100m and if U just need a place to stay for the night the prices are very affordable and air-conditioning is a must (the aircon I had was a bit noisy) shower was so hot it was great but careful with the high temp water as this can scold anyone, but for cheap accommodation if U are on a budget ect not a bad place to spend a night when passing through but this place is not suitable to park trucks at all being located right in the heart of town, but the best thing is being surrounded by coffee shops when departing in the morning..... And that alone deserves an extra star 🌟

Nice cold beer and very friendly service

A cheap place to lay your head. Staff are nice but it is a "party pub" and the rooms are okay. It suited me as a stop over on my way up north.

Great meals and place to relax ,have a date or play pool

The pool hall is excellent! Come in for a hit at 7pm on a Monday night & checkout the Pioneer Eightball Association.

Good to see a smaller club pulling through these tough times. Staff are friendly and polite. Thursday through to Saturday is a blast with the karaoke, if that isn't for you then have a game of pool. Gather some friends and go visit, you won't be disappointed

Great for a quiet drink during the week, pumps on the weekends.

Initially I thought the place was great. Bit of a rip off really! Too many ridiculous rules & a $10 cover charge just to sing karaoke! Go up the road to other venues and get treated with much more respect and dignity

Just had a drink. Would be a lively place on weekends. Very well set up for a good night out with a crowd. Live music, plenty of service bars.
Needs maintenance!! Looking shabby. Great venue being neglected. Friendly staff.

15 minutes to sign in another 5 minutes to order a meal and drinks took another 5 minutes to get the drinks. Meals took about 20 minutes to come out. The crumbed chicken meal tasted like it had been cooked in off oil. When the meal was sent back after I had another person taste it they offered to replace it with another meal. After waiting another 15 minutes for the next meal to come out only to find it wasn't the replacement order something totally different. When we asked for our money back as we had run out of time they said we don't do refund but you can take the wrong meal that was cooked in the same off oil as a take away. Still waiting for the management to call

Waited about 15mins to take a food order while staff just looked at us and ran away... we ended up leaving with out ordering. The pub was next to empty you think they would want the customers.

I haven't been in this hotel since 1975 however went as a group with friends after our Christmas breakup party last Friday and enjoyed myself. A bit of dejavue.

The place is really great the ppl are all good an friendly the service is grate

Had more trouble than I thought sleeping with the music downstairs. Nice enough room for the price. Bed comfy. Awesome staff.

Was not to bad. Music was weird and the vodka tastes really bad.