The most uncomfortable night I've ever had.
The service, terrible. I had made it clear right off the bat that I wanted parking with my booking, because I have an ailment which affects my mobility and a disabled parking tag. I didn't get one, instead I was told that parking was more like a lottery. If it's available at one of their properties they'll put you in it. If not, tough. So I don't get parking reserved, instead I rock up after a long and tiring 6 hour drive, to find the parking I am placed in, is 100m or more away from where they made me stay, and the only access was up and down a horrendously steep ramp, completely inaccessible to wheelchair and I struggled myself.
When I made my booking, through a popular 3rd party site there was no mention of a $50 deposit, and in all the initial correspondence I received after making my booking there was no mention of said deposit either. It was only until I'd arrived at the property I was told I had to pay this $50 deposit, and it would take 10 days to get back, now as a result I am stuck in Adelaide and cant afford all the fuel to get home - and looking at recent feedback it looks like people have been stung by this deposit and haven't got it back.
The accommodation itself, absolutely dreadful, two horrible worn out single mattresses shoved together, which they probably scavenged from the back of a salvos or the tip. Only super thick pillows provided so I'm using the extra blanket rolled up with my jumper on it as a thin pillow.
I did have a endless battle trying to get comfortable for hours, until I'd given up, got the shytz, and went to the hospital for some pain killers to help with the neck and back pain I was ensuring from said battle trying to get comfortable on the bed.
Round two of trying to get comfortable with the blanket and jumper as a pillow isn't going too well either.
The artwork is disturbing at the least, and I'd imagine highly offensive to some religions / beliefs.
If you value honest upfront service, or if you have mobility issues, or if you happen to value a comfortable night sleep - DO NOT STAY HERE
ps - round 2 in the comfort battle isn't working too well and might end up in a 2nd visit to the hospital for more pain killers.
I am so angry and annoyed I wasted my money, and got robbed of half my fuel money to get home - to stay in severe discomfort. Someone is getting strangled if I can't make it home.