The most uncomfortable night I've ever had.

The service, terrible. I had made it clear right off the bat that I wanted parking with my booking, because I have an ailment which affects my mobility and a disabled parking tag. I didn't get one, instead I was told that parking was more like a lottery. If it's available at one of their properties they'll put you in it. If not, tough. So I don't get parking reserved, instead I rock up after a long and tiring 6 hour drive, to find the parking I am placed in, is 100m or more away from where they made me stay, and the only access was up and down a horrendously steep ramp, completely inaccessible to wheelchair and I struggled myself.

When I made my booking, through a popular 3rd party site there was no mention of a $50 deposit, and in all the initial correspondence I received after making my booking there was no mention of said deposit either. It was only until I'd arrived at the property I was told I had to pay this $50 deposit, and it would take 10 days to get back, now as a result I am stuck in Adelaide and cant afford all the fuel to get home - and looking at recent feedback it looks like people have been stung by this deposit and haven't got it back.

The accommodation itself, absolutely dreadful, two horrible worn out single mattresses shoved together, which they probably scavenged from the back of a salvos or the tip. Only super thick pillows provided so I'm using the extra blanket rolled up with my jumper on it as a thin pillow.

I did have a endless battle trying to get comfortable for hours, until I'd given up, got the shytz, and went to the hospital for some pain killers to help with the neck and back pain I was ensuring from said battle trying to get comfortable on the bed.

Round two of trying to get comfortable with the blanket and jumper as a pillow isn't going too well either.

The artwork is disturbing at the least, and I'd imagine highly offensive to some religions / beliefs.

If you value honest upfront service, or if you have mobility issues, or if you happen to value a comfortable night sleep - DO NOT STAY HERE

ps - round 2 in the comfort battle isn't working too well and might end up in a 2nd visit to the hospital for more pain killers.

I am so angry and annoyed I wasted my money, and got robbed of half my fuel money to get home - to stay in severe discomfort. Someone is getting strangled if I can't make it home.

I stayed for a night in this hotel. It was clean and tidy. They took $50 from my credit card as a security deposit which was promised to be returned in 10 days. Today is more than a month! And not yet returned. Am I the only one? OR !!?

Noisy as doors slam shut. Definitely not soundproof. Could hear everything in next room plus doors closing. For the price room was okay. Reception was extremely rude. Traveled 5 hours to be treated as a bother to be served. I will definitely stick with my usual majestic hotel for a little extra for a soundproof room.

A big comfy bed, and cool artwork In each of the rooms. The room was clean and presentable, though a little small, but fine for me as a solo traveller. They provide shampoo, conditioner and body lotion. The location is great, North Adelaide is much quieter than the CBD but it's a quick trip to get down there. The check in process is a bit frustrating as I had to go to the Old Lion hotel around the corner for that. It's a bit painful when you are carrying luggage! The check out process is seamless however, simply drop off your room keys into the box at the entrance/exit. The building facade and the rooms have the fun murals, but the carpets could use some updating to make the place even better.

Loved the artwork in the rooms. The room was clean and well appointed. Value for money. The check in was easy and the staff were helpful. I had a great sleep and found the bed super comfy.