Charise and Dante
17/01/2025
Went there for a birthday dinner. Rang up days before and booked (nothing mentioned). Turn up on night, notice saying air con having issues. Get placed in the far back corner, hot end of earth. Maybe let customers know when they book so they can make a choice if they want to come out on a birthday and sweat. Just seems you wanted as many people in to take their money. Now totally understand having air con issues, but go purchase some fans while you wait for Ergon. Move the air around to make your customers comfortable. All you did was still expect your customers to pay full price while being uncomfortable. When asked if we could move tables, the young lady gave us attitude and told us we could but they wouldn't be joining tables together, we would need to split out party. We moved ourselves and all sat at the one table. The kicker at the end of the night was that the pokie machine area and the bar had full air conditioning, ice cold. How about use some fans to move that cold air around and make ALL your guests comfortable.