Sarah Spencer
16/04/2023
I have been going to this club for 15 + years.
Bingo can be fun however in most recent times very disappointing experiences. While Bingo can be a serious activity for some people, there are also families out there who just want a little bit of fun and excitement. Today, my 5 year old was given a spoken to because she got a little bit excited when she had 1 number to go. This apparently caused lots of dismay for some guests and at half time a female bingo attendant had to personally speak to our 5 year old. This led to our 5 year old to be very emotional. Yes there are bingo rules, however this situation could have been handled a little differently. In hindsight, some polite bedside manners directed at the parents so they could have discussed this with the 5 year old to help her understand. The guests at our table were very shocked at this behavior towards a 5 year old and had stated that they could hardly hear her and she was just excited when she had 1 number to go. On many bingo sessions including today, I often here other patrons whispering/discussing there last number to go. I had brought this to the attention of the bingo workers and the female attendant had stated to me that the 5 year old was talking during the games however this was undeniably not the case.
Thanks
Sarah Spencer.