Play Pokies at Shanghai Club Pokies in Melbourne

Very out and tried venue. Staff reasonably friendly however bar closes 10pm despite the venue being open until 4am. bar is also cash only. Go elsewhere

Entered Shanghai club with high expectations as I would with any typical gaming venue. Cool atmosphere, friendly enough staff. Played the pokies, ended up winning more than 2 grand, and grabbed the gambling officer in order to cash out. Consequently, this was the biggest mistake of what should've been a blissful night. To my surprise, the elderly female employee with medium length hair told me that any win over 2K must be in the form of a cheque, with I was more then inclined to accept as per Victoria's rules & regulations. The issue that arose, however, was that my being from interstate and not having a physical ID to provide. The employee told me that unless I have a physical ID I cannot be provided my cheque legally. Now, as someone who is well versed in the law, this was most obviously a rouse. I called this out, to which we she responded, and I quote, "Sue me". Obviously, this is completely & utterly outrageous to even consider saying, and I was appalled at this smart-alec comment as opposed to actually trying to help me. It was at this point that I became incredibly frustrated and requested to speak to the other employee and told her politely to go collect him. She even refused this, to which I had to go get his attention myself. After talking with him, he helped us navigate this dire situation extremely smoothly. He was much more helpful and willing to hear me out than the other rude and bitter lady. All in all, we managed to get our cheque and leave the venue with at least half of my sanity in tact all thanks to the absolutely lovely & bright young gentleman that accommodated us. I seriously recommend that if you are someone who values your time, respect and your sanity, & if you're choosing to go to this venue even after reading my review, make sure you do not talk to the lady that works there. She seriously needs to work on her temperament and her people skills. Absolutely shambolic service from her, and my upmost praise once again to the young man. He was truly a diamond in the rough.
Cheers, Darren

My mate and I go once a week or fortnight to sit in the window and drink a couple of pints. Really enjoy watching the world go past outside and like the staff.

Had a win on pokies while on holiday. Great, thought I would have extra money to spend, instead I was paid in a cheque. My bank took 7 working days to clear the cheque. I was home before I got the money. These clubs need to notify people about their stupid rules.

I seem to get into an argument with the woman EVERY time I go! I don't know why but we just clash. Otherwise it's a good pokies venue