Melisa Ak
23/09/2022
We did not enjoy our date night here.
We came here after our initial reservation at another venue got cancelled on short notice and after being turned away at another 3 places this was our last option before calling it quits and getting fast food.
We arrived around 7.30pm, I called before we arrived to make sure the kitchen was still open which it was until 8.30pm thankfully. Upon arrival we waited around for a good 5 minutes before an employee emerged. The place only had 2 tables occupied.
I must say the lady that assisted us was very nice throughout our whole stay, she was probably the best part about our visit. We ordered 2 medium rare steaks one with mash and gravy and one with garlic prawns and chips , cheeseburger springrolls and a beer for $115.
The springrolls were super delicious and arrived soonishafter ordering. To be honest we waited longer than expected for our main course considering at this point there was only one other person in the dining hall. I think we waited around 25 mins. Finally the food came but there quickly was another issue. Both mine and my partners steak was literally raw. Not even rare, nowhere near medium rare just plain raw in the middle with only a sear on the outside. We could not eat it at all. We always order our steaks medium rare but this was the most undercooked we had ever received, my partners steak was also cold in the middle.
We asked the lady if the kitchen could cook it a bit more and she took our meals away. When she came back the kitchen had actually also refilled our mash/chips and our sauces in addition to cooking it more. We really appreciated that a lot and were grateful for that. The steak now was much better and we dug in as we were starving at this point. My Gravy was delicious but I think the portion of mash was tiny, it was like half the size of the amount of chips that my partner had. Steak wasnt bad but tasted mostly like charcoal. By the time we actually ate it was 8.30pm already. We intended to get desert after but kitchen was already closed by now obviously.
While eating I actually noticed pieces of PLASTIC in my mouth that was in the mash. I thought no way, maybe it was a potato skin but no it was an actual piece of plastic, I thoroughly inspected it.
After we finished we ended up taking our empty plates up to the bar and I wanted to point out the plastic that I found, but the 2 employees were too involved in a conversation with each other and did not notice us standing there so we just left.
Our night was honestly ruined. We haven't had a date night in a long time and in the end we thoroughly regretted coming here and wasting over $100. We even got some maccas on the way home because we were still left hungry after our Highway experience.
We will not return.