Saw the advertisement for their cent auction and decided to go along last night for a hopefully fun evening.
We got there early and decided to get a meal first. My partners burger was very average but I received a very spicey pasta dish. I dont actually know what happened either poorly written description of the meal or miss understanding of what we wanted off the menu because me and my partner were both positive I would be receiving a creamy sauce based pasta and instead received a spicey tomato based one. Far
to spicey for either of us to actually eat and enjoy. So that pasta was $26 wasted in the first half hour of being there.
Other people ordering pizzas through the night looked nice but I could not justify spending any more money on food and think maybe we just made a bad pick off the menu.
There was gaps in between each of the cent action draws which I decided to put on a game of keno in-between. Luckily the gaps were about 30mins each or I wouldn't of had time to get served.
Out of my entire life I have been to alot of pubs,clubs and rsls and this was by far the slowest service I have ever received. I was waiting in line behind another patron for about 3 minutes to put on my keno before someone came to serve us. She placed the persons keno on who was in front of me then they chatted about some personal stuff and then the staff member walked away and didn't serve me. I was then left waiting ages for another staff member to come over.
When it was time to check my ticket I was standing in line for ages again. I eventually turned to a customer waiting behind me and joked "I think they only serve locals here maybe you should go in front of me so we can get some service "
He agreed and said "oh I'm glad its not just me that they didn't want to serve im not from here either"
In regards to the cent auction the prizes were really good . But it might be worth discussing lowering the value of some of them and having (example) 3 x $50 westfield cards instead of 1 x $150 would give everyone a few more chances of enjoying a win.There is plenty of time for it with the 30min gaps between every 5 draws but when there is only 20 prizes and 1 table of locals goes home with a third of them its a bit of a boring expensive night to have gone home without a single prize and having spent $50 on food to go home hungry. Overall the staff member with the mustach walking around was very friendly , it was only the bar staff that wernt the friendliest to us. But as something we thought might become a regular activity for us we are unsure if we will bother again.
Edit **** it is also frustrating that they will post please email us but when you do the email is ignored and not responded to. It seems like it is more of just a tactic of looking like they are trying.