Blue
15/12/2023
I would like to give a sincere thank you to your incredible bar and restaurant staff at Beenleigh Tavern.
I was running very late to meet a close family friend at your restaurant. I have a little girl, and we were held up on the way. We marginally made the 2.30 lunch cut off, and while I was ordering my meal, I was a little stressed.
The lovely lady who was taking my order, Ella, was the most genuine authentic young lady I have come across. She sensed my sadness, and immediately, she responded in an empathetic, generous, kind manner. Her friendly personality and her unique attitude and actions bought a tear to my eye.
In the 30 odd years that I have eaten out and reviewed restaurants, I have never come across such compassion before from anyone. Her naturally friendly character and her bubbly personality were refreshing. She really made my day.
My burger that arrived at our table was piping hot and fresh. The chips were crispy, and the meal was delicious. My daughters nuggets and chips were perfect.
I would also like to give a big shout out to your other incredibly attentive and responsive restaurant staff member, Jai. He ensured my daughters meal was spot on and delivered her drink and ice cream with a smile.
The entire time we were dining in the restaurant, every staff member was busy cleaning tables, serving guests, and preparing for the change over. It was great to watch, I was in complete awe of their ability and their passion to do their job the best they could.
Thank you, Beenleigh Tavern, for this experience, and well done on an amazing bar and restaurant team.