Paige Kathleen Brennan
10/09/2023
We came here last night in a party of 6 Adults and 4 children, we ordered some starters that came pretty quickly along with 2 kids meals, almost all the other meals came out 1hr after waiting, still waiting on 1 kids meal and 1 adult meal, by this point my kids were so hungry and were throwing tantrums etc over being hungry, then eventually the side mash I had ordered for 1 of my kids came out, 1hr later....still waiting on the 2 other meals, I then approached the counter to ask for take away containers,I had to leave because one of my kids was just over it, super hungry, when I approached the counter the poor girl looked stressed out, she said she was aware that there was delays with the meals, but when she asked the kitchen about the 2 meals we were waiting on, they wernt even being cooked! My poor kid missed out on her meal, as it was so late we ended up getting refunds for the 2 meals we were waiting on and I had to get her a cheeseburger in the Hungry Jack's Drive through next door. Really unimpressed, we understand things happen that can be out of someone's control but I think the lack of communication is what the biggest fail was on this night. If we had been told there were delays on meals etc we could have dealt with it earlier or just known we would have been waiting. I can't comment on if my meal was good or not because I only got 2 bites before having to call it a night for the sake of my kids so I had to reheat it when I got home. Maybe it was just a bad night, but it's put me off from coming back.