Play Pokies at The Westwaters Entertainment Complex

We celebrated my 60th birthday with 30 family and friends for dinner and everything was perfect.
I would like to especially thank Paris for her assistance - from when we first went in to enquire about the venue in July, to us requesting some alterations to our menu and then for making sure the night went smoothly. Nothing was too much trouble for her and her professional service is a good reflection on Westwaters overall.

We had the most amazing staff member Taylah serving us in the bistro, the service was amazing. She made us feel welcomed and she went above and beyond to make sure our night was pleasant. Will definitely come back again.

I recently had the pleasure of dining at the West waters hotel Bistro, and I must commend the exceptional service provided by our waiter, Christian. Although he joined us halfway through our meal, Christian's friendly demeanor and attentive nature quickly made a positive impact on our dining experience.

When we encountered an issue with one of the dishes, Christian promptly apologised and took it to the chef to address the problem. Additionally, when we requested the cake we had brought for a special occasion, Christian handled our request with utmost professionalism, which left a lasting impression.

His professionalism and warm hospitality significantly enhanced our dining experience. If you're planning to visit the Bistro at West waters hotel, I highly recommend asking for Christian. He truly made our night memorable.

Having enjoyed 2 lovely meals at the bistro we will be returning whenever we can. The choices for the Seniors Meals area very nice, well priced and delicious. When this is not available the other menu options are equally tasty. We enjoyed the paella and the pumpkin gnocci. They were both incredibly tasty and very generous portions. Staff are friendly and helpful. It's a lovely venue with great views of the lake. Definately recommended the drive down there.

We were a big group dining at the bistro. Staff forgot my meal, my whole table receives their food. No one checked in on the table to see if anyone was missing anything. I had to go up and ask where my food is. I receive my food when nearly everyone else at my table is finished. Staff were apologetic but still it's annoying, it's not like it was very busy at the time. Once I received my food the Parma was good but chips were cold.

This could have been prevented if staff actually checked the order to make sure everyone was accounted for or checked in at the table frequently.
I hadn't been here in years and honestly don't think I will come back. Disappointing really.