Jessica Jones
10/01/2024
I wasn't going to write a Google review. But thought after my experience, I probably should to warn others.
I had lunch here in 7/1, within my order I had ordered a chicken schnitzel with mushroom gravy.
As I started eating the meal, I noticed the was a funny taste to the mushroom gravy. I've asked a woman staff member how the gravy was made, and she asked what was wrong, if it was sour in taste.
I explained it wasn't sour, but the flavour wasn't normal. The employee had expressed to me that they had a new batch of mushrooms come in & the chef wasn't to sure on them, he had tried them earlier that day & he agreed they tasted funny.
But yet to still serve this out to customers after that.
At this stage, I was worried for my health & asked if she could speak to the chef in regards to this. I was assured the mushrooms were not off/solid but they weren't normal.
As a sorry gesture i was offered a free drink.
Later on that day, I called the community club back to discuss the situation & was informed the mushrooms had been chucked away & they were not fine to eat, apologising & I was told someone from management would call me back,
I'm yet to hear back from the company after leaving my name & number.
No refund, no care factor!
Also don't ask for a jug of coke or glass. They will charge you, give you Pepsi not notifying the customers that it's not coke on tap. Which was another $15 wasted on drinks we didn't even ask for.