Play Pokies at Oaks Redcliffe Mon Komo Suites in Redcliffe

Even though there was only 2 of us. I book I booked a 2 bedroom apartment, with ocean views, so I would get a higher floor and hopefully a better room. I have stayed at a lot of bad hotels. But this one for the price. Tops the list of bad hotels. The showers in both rooms barely get above freezing point. None of the televisions work in any way shape or form. Can\'t watch tv, can\'t use any streaming app. Reception said they could get maintenance to look at it at 10 am the next day. Witch would be after I had already left. Quite possibly the worst hotel I have ever staid at.

The view from the balcony is amazing ??'?. Only good thing

I checked into the property today but left within 30 minutes due to a serious safety concern in the car park.

This is unfortunately the second time I've experienced aggressive behaviour there. On a previous stay, I was verbally abused by a resident after accidentally parking in the wrong spot due to unclear instructions and a lack of signage.

This time, I had a near-collision with another driver on the ramp leading into the car park. He was driving quickly, didn't see me, and then began aggressively shouting abuse at me as I passed. He then followed me around the car park, attempting to force me to stop and park, and at one point blocked my vehicle. The behaviour was persistent and intimidating, not just a brief exchange. He continued following me around the car park, directing abuse at me and appeared to take down my number plate.

I reported the incident to management immediately. While my concerns were partially acknowledged, the situation did not feel taken seriously, and no meaningful reassurance or resolution was offered.

About 20 minutes after checking in, I contacted reception again to say I wanted to leave as I felt unsafe, particularly returning to my car not knowing if the individual was a resident or if he was still on the premises. I was told I was able to leave but a refund was not possible.

It's a shame, as the room itself was well presented. However, there were also minor issues such as the TV remote and intercom not working, very poor reception, internet and wifi along with difficulty reaching reception which added to the frustration.

Overall, I left feeling unsafe and unsupported. I understand policies exist, but in situations involving guest safety, some flexibility and care would go a long way.

This place is amazing. Beautiful views, spacious rooms, good amenities and facilities, fantastic location. The most amazing food with heaps of gluten free and vegan options and great prices. Really lovely staff. Highly recommend

Me and my partner stayed here last Saturday for our anniversary and paid almost $500 per night for an ocean view one bedroom apartment. We requested for a high floor as it's our anniversary but we got allocated to the fifth floor instead. I know special requests are not all guaranteed BUT you should prioritise those who requested, coming from someone who also works in the hotel industry. I'm glad my team at my hotel values and listens to our guests especially those who have special requests. Also the receptionists don't seem to acknowledge or smile to the guests. They don't even make eye contact unless you talk to them. I'd stay here again due to the location but I hope they will improve their service. I'll write another review again for our next stay. Overall it was an okay stay, thank God we booked an ocean view one bedroom apartment. Got free parking and we loved The Komo restaurant.

I stayed at the Mon Komo for one night. I had booked 1 bedroom balcony apartment through my company\'s travel platform and I was given a two bedroom apartment on the top floor, which I was very happy with. There was everything I could ever possibly need. The entire apartment was well appointed with a full kitchen, living room with dining table, outdoor living area and dining area with sea views. Bathrooms were beautiful, bedrooms were very stylish. Very happy.
There were a couple of things that weren\'t so great. The lights tripped when I turned on the laundry light, for whatever reason. I reported this to Reception and someone came up promptly to fix the issue, very pleased with that. A few of the towels had a lot of long, blonde hair on them. I assume these had been washed into the towel, but it\'s a bit off-putting. There is also a notice on the kitchen table about cleaning up after yourself. It would appear that the hotel management want guests to take the garbage out, and are warned of a $350 cleaning charge if the apartment is in poor shape. I wasn\'t sure if this meant that if you didn\'t take the garbage out you would be charged $350 (pretty unreasonable), or if you trash the place there is a $350 cleaning charge (reasonable).
All in all, I was happy with my stay and would stay there again.