Play Pokies at Mitchell River Tavern in Bairnsdale

We went here for dinner with my family. The place was empty surprisingly and we were the only ones eating. We were in for an early dinner before a movie. The staff were very friendly and welcoming. The restaurant itself was quite nice and clean and had a good ambience. The food was over all pretty good. For a pub meal it was good.

My mum and I visited the bistro on a quiet Sunday night. We were the first customers to arrive, and another couple came in shortly after us.

After we were seated, we ordered our drinks without any issues. However, when it came time to order food, the waitress went straight to the couple who had arrived after us and completely overlooked our table. We waited for quite a while before my mum eventually had to go up to the bar and order our meals herself.

My mum ordered the flathead fish special, and I ordered the burger. The burger was average and nothing memorable. Unfortunately, the fish was disappointing. It was only lukewarm, the broccoli was cold, and it was obvious the meal had been sitting for a while before being served. I tried some of the fish myself, and it was chewy and rubbery.

Rather than complaining during the meal, Mum decided to simply finish what she could and pay. When she went to the counter, the same staff member who had overlooked us asked how our meal had been. Mum politely and honestly said it was okay, but that the fish had been cold. The staff member responded by saying they appreciated honest feedback and encouraged her to let them know whenever something wasn't right. However, there was no apology or acknowledgment of the issue - just a comment that we should have said something earlier.

After Mum paid, we sat back down nearby. From our table, I could clearly overhear the staff member speaking to a coworker, criticising my mum's feedback and dismissing her comments. Hearing staff talk negatively about customers within earshot was incredibly unprofessional and left a far worse impression than the disappointing meal itself.

Overall, the food was below average, the service was poor, and the handling of genuine customer feedback was disappointing. It was a quiet Sunday evening, so there was no obvious reason for the lack of attention or professionalism. Sadly, based on this experience, we won't be returning

We had a fantastic experience at the Mitchell River Tavern! The food, drinks, and atmosphere were all spot on, but what really set it apart was the amazing service - the staff were incredibly welcoming and attentive throughout our visit.
The Food
Lamb Shanks: Melt-in-your-mouth tender and packed with rich flavor. A standout dish!
Buffalo Wings: Cooked to perfection with just the right amount of kick.
Kids\' Pasta: A massive hit with the little ones. Simple, delicious, and very generous portion sizes.
Drinks & Vibe
If you appreciate a cold beer, they pour a great Carlton Draught on tap - perfectly chilled and fresh. The tavern has a wonderful, relaxed family-friendly vibe that makes you feel right at home.

I stay here when working away quite frequently. I always come back to Mitchell river as it\'s such a great establishment. Rooms are clean and fairly priced for surrounding area. Great meals in the bistro. Staff are always warm and welcoming. I\'ve never had a bad experience staying here.

We went here for dinner, was Easter Saturday and everywhere else was booked but this place had space for our table of 10. And I\'m so glad. The service was great! A couple of us arrived 40min earlier so escape our children and had a quiet drink, the staff started a table for us although we did pay it out before everyone else arrived. The food was amazing! And came out in a timely matter! The place was very clean and by the time we had finished our meals the place was very busy. Would highly recommend this place!