Alysia Pulvirenti
23/05/2023
I booked the Manhattan Hotel's 'Empire room' for my 21st birthday party and it was an amazing venue! Kelly, the functions manager, was nothing short of a pleasure to work with, and worked hard to give me the night I wanted. The staff were all super friendly, the food was amazing, and the sound system was sensational. My only issue was that on the night of my function, the venue seemed to be quite short staffed after I was promised a minimum of 2 bartenders throughout the course of my event, as well as food staff who were going to be thorough in ensuring all my guests were attended to. Because of this lack of staff, my guests were having to experience long wait times at the bar and in some cases, no food at all as the platters of food were just being placed on a table and not circled around the room. If it was not for this staffing issue, I would be rating them a 5 star.