Terrible service, and even worst food.
Meals took over 2 hours, steak burnt suppose to be medium, staff were rude. Manager said no apology. This place is a joke. Never again.
This is how our 1pm lunch booking went down.
After receiving our warm sparkling drinks dumped on the table and no interaction from any staff, we ordered our mains at 1.24pm. At 2.30pm we moved inside and let the staff know as it was getting too hot on the deck.
At 2.40pm, I walked to the kitchen to ask if our lunch mains are coming and asked to speak with the manager. She was yelling to the kitchen staff, Table 43 have gone, dump their meal.
Table 43 was my order and I called over to say that's our order that we already paid for. She said I'll be straight out. It came out at 2.49pm. We understand they were busy but no apology for the wait. Another dump and run. My $33 medium rump was dry, overcooked and disgusting (photo attached). I should have let them dump it.
It was after 3pm and my friends never received their mains. They asked for a refund which they did receive in cash. But no apology from the manager. Nothing. It was the worst dining experience we have ever experienced and I would not recommend this place to anyone.