Jeff L
09/02/2021
The Derrimut: Is this a Hotel, TAB, Casino or maybe just a Gambling joint.One thing for sure the Derrimut Hotel is not run safely enough for the patrons and staff alike.A quiet drink and chat with friends is definatly out of the equasionThere is no such thing as Responsible Gambling as when a punter gets upset for losing a bet on a horse race they take it out on other patrons or staff.If the staff try to reinforce not to allow or slow a punters gambling, they are putting themselves into a dangerous situation, and the staff are in a no-win situation.I witnessed a gambler who was pretty much minding his own business betting on a race machine when another patron approached him out of the blue, cursing him and calling him racists names plus using pretty much everything of the queen's language.The punter tried his best to ignore him, hard to do when the abuser was around 4 inches off the back of his neck abusing him.Suddenly when the abuser gets no reaction, he shoved the punters back hard pushing the punters face into the machine, to this the the punter swung around and pushed (didn't hit) the abuser and told him to go away, to this the abuser swung a pretty good haymaker slamming the punter onto the ground.Now, in this case, the only staff on at the time, was a small, lightweight lady who one could throw around the room easily. her reaction showed me that she was untrained for this, and she reacted instead of calling for immediate help tried to stop it by going outside from behind the bar.At this stage two mistakes by the staff member.After failing stopping it, the staff member then had to call the bottleshop, who then called someone else who then contacted the security, by the time security arrived it was around 6 minutes, far to long, when a fight is happening.I saw all the mistakes of the staff, it showed me that they are not trained for any type of violence. it also shows me very bad management,They did not ask the staff if they are ok or if they got hit, there was no care whatsoever.In some real hotels they will have the security wear a hand held walkie talkie, plus also have one in each bar to inform security of a problem.if this was the case in the Derrimut Hotel security would have arrived within 1.5 minutes.The next step is Police were not called, even when an actual assault and battery was happening, I am really questioning that area, can we no longert trust the Police to act in cases like this and just no longer report it, I would have thought that it has to be reported due to Liquer licencing lawsPersonally, I do not think this is a hotel anymore and that the management now considers they just want clientel to gamble only,Maybe they do not even care about the wives and kids at home of their patrons going hungry as all the food money has gone into the pokies or on the horses.I find these places now shameful and know that to drop in and buy a beer is either dangerous or you hear the abuse and yelling for a horse to win, then bad language when they don't and see their reaction when they take it out on the staffThe Hotel Derimuts old nickname still stands with me namely The Dirty Derrimut of Scumshine still as unsafe as ever mainly due to the greed of the present owners.