Play Pokies at Northern Grounds Sunshine Coast in Diddillibah

We have been to Northern Grounds on a number of occasions and always enjoyed great food and reasonably good service. Because of this, we brought friends along who had never been, based entirely on our recommendation. Unfortunately, this visit was an absolute disaster.We ordered and paid separately at the counter, with our friends ordering just before us. Oddly, our meals arrived within 10 minutes, but our friends\' food never showed up.Here is how the next hour and a half unfolded:20 Mins Later: We queried the wait. Staff claimed the delay was because our food consisted of \"share plates,\" which made no sense given we ordered and paid separately.45 Mins Later: We followed up again as there was still no sign of their food.1 Hour Later: A manager finally came to our table to re-confirm the order and told us to \"leave it with me.\"1.5 Hours Later: Tired of waiting, we went to the service counter. We saw at least 15 meals just sitting there getting cold. We were directed to a manager, but they were busy checking in accommodation guests, forcing us to wait another 15 minutes just to speak with them.While waiting for the manager, the two missing meals were finally delivered to our table - stone cold. After a 1.5-hour wait, we sent them back and requested a refund. The waitress obliged, though she bizarrely tried to argue that the fish cakes were fresh. Whether they were or wasn\'t, shouldn\'t all food be delivered freshly cooked and hot?We ended up leaving hungry, embarrassed, and completely dissatisfied. While the beers were great, the kitchen service and the lackluster efforts from management to rectify a 90-minute delay were entirely unacceptable. We are really not sure if we will ever return after an experience this poor.

Staff unsure about what food they did or did not have to sell (vs what was available on the QR code). Service at the bar was slow to be acknowledged by staff nearby doing other tasks (a simple \"one second or just be a minute\" goes miles)
1/5th of the menu was unavailable for purchase, 1/5 chef specials, no pizzas, no garlic breads.
Entrees were overpriced for small quatities, slow to arrive and came out with 10+ minute gaps between each (ordered at the same time).
Entrees bad enough we didn\'t stay for mains.

On the plus side the venue is stunning and the view on the other deck is quite lovely. Chairs were pretty comfy too.

Where to start... family of 6 and everyone loved their meal. The wings were the best I've had at the coast hands down. The only thing better than those wings was the table service. The ladies are incredibly nice and accommodating.
Fantastic experience, cannot wait to come back

Over the weekend, the TR REGISTER QLD branch held the 50th Anniversary of the car club in Australia. Northern Grounds supplied some of our accommodations and catered a 2 course lunch and we supplied a celebration cake. Everything was first class from dealing with the functions manager Kimberly to the table settings and staff service to the delicious meals all delivered in a very timely fashion. Nothing was too much trouble Including cutting up our cake and delivering it to us individually. We also had 2 evening meals at Northern Grounds. One night we ordered pizza which were delicious and the other night everyone ordered off the menu. We cannot recommend this hotel highly enough. The best part was their personal care for our large group of car enthusiasts.

We had an incredible evening last night celebrating an Engagement. Kim ensured we were well looked after from before the time of booking right up until the time we left. Kim answered our requests promptly and with such professionalism, her kindness and fun energy set a great tone for the night. Noah..what a guy to have behind the bar, chatty, friendly and knew his stuff!!! He makes the best cocktails on the coast! We loved the personal services this dynamic duo gave. The food was fabulous and Kim ensured my gf Mum was well catered for. We are forever grateful!!