Greta Dabrowski
04/12/2024
Firstly, on arrival, had to check in at the gaming lounge because reception was closed, And it was only 8 pm. Eventually got allocated a room, however the key was not working. Had to go back to reception who sent someone out to have a look at it and yes, the key wasn't working! Got another room. Unpacked, then realised there was no hairdryer in the room. Went back to the gaming lounge to enquire about hairdressers, and apparently they're not standard in a hotel of this quality. After travelling extensively throughout the world, this is the first time ever except for South Africa, that I've not had a hairdryer supplied in the room. Seriously? It's a item from Kmart. Of course the kitchen was closed so there was no way to eat, Not even snacks available at the bar. The room did not resemble the photos, and I would advise strongly against staying here.