Play Pokies at Sandstone Point Hotel in Sandstone Point

If I could give no Stars I really would! So here instead! Haha

☆☆☆☆☆

My partner and I attended Alpha Fest after purchasing two valid tickets through Moshtix for around $200. We entered through the front gates, had our tickets scanned, watched one band and had a couple of drinks before being suddenly approached by security and falsely accused of sneaking into the venue by jumping a fence.

Despite repeatedly telling security that I had proof of purchase on my phone, I was ignored, spoken to disrespectfully, and treated like a criminal. I was then surrounded by multiple security guards and police officers and escorted out in front of a large crowd of people.

As someone diagnosed with severe Bipolar Disorder and ADHD, I struggle with social situations and rarely attend large events. This was my first time visiting Sandstone Point hotel despite living on Bribie Island for the past three years. What should have been a great night out with my partner turned into one of the most humiliating and distressing experiences I've had in a long time.

I left feeling embarrassed, judged, and completely let down by the way we were treated. If this is how legitimate paying customers are handled without proper investigation or even being given the opportunity to show proof, then serious improvements need to be made to the professionalism and conduct of security staff.

Very disappointed, embarrassed and disgusted.

Just think ???" imagine if it was yourself and your partner on your first night out in a very very long time and they think, this random, filthy and embarrassing behaviour is acceptable, they said we should just be happy with the fact, we are not in the back of the cop car!

This is after they found out I had tickets then still told us to leave and would not let me speak to the superior manager.

Is this how you and your partner or children want to be treated in front of everyone coming and going from a festival?

I wish I could add screenshots of the tickets and the receipt but they took that option off there Google maps listing, I can see why lol

We recently had mum\'s 90th birthday lunch here. I made the reservation some time ago and I was really pleased to get a phone call the day before to confirm. We were looked after on the day by Diana. An absolute hospitality superstar. She looked after us so well. Constantly checking in and treating mum so beautifully on her special day. Diana went above and beyond. There is nowhere else we would dine @ Bribie. Sandstone Point hotel is always top notch. Food, drinks, view, vibe...all exceptional!! Thanks so much Diana!! We will be back again & again??'?

⭐⭐⭐⭐⭐

Had such a great experience at Sandstone Point hotel restaurant. I ordered the crispy salmon and it was honestly amazing perfectly crispy on the outside and so fresh and tasty inside. Definitely one of the best salmon dishes I've had.

The vibe was really nice and relaxed, and the views made it even better. One of the managers, Emily, was lovely super friendly, attentive, and made sure everything ran smoothly. Her service really made the experience even better.

Highly recommend coming here for a meal. Great food, great service, and we'll definitely be back!

Chaotic food options or lack thereof

Went back here for the first time after 2 or 3 years and booked a table at the restaurant for lunch for 4 of us.
On arrival after waiting for 10 mins we were shown to a table inside with an atmosphere best described as RSL like.

Meanwhile my partner had looked outside and had found a lovely table under an umbrella which was much nicer. We asked the waitress if we could move to the outside table and were told that we would not be able to access the full restaurant menu outside but would have to order from the pizza menu or the bar menu.

Knowing this we took the option of the outside table as it was much more pleasant.

When it came to ordering food we had 3 pizzas which we ordered from the pizza joint and our 4th person opted for the chicken burger from the bar menu.

When I attempted to order the chicken burger from the bar I was informed by the smirking barman that there was no food available from the bar as the restaurant was too busy.

In the end we opted for another pizza for our 4 th guest.

I appreciate it's a busy time of year but what I don't understand is why the restaurant is so under capacity in terms of the seating available. It was 2:15 by the time we were ready to order which is hardly peak period.

Could do a lot better would be my call.

This year we went to the Sandstone Point Christmas festival.
It was great fun.
The highlight was seeing & giving a hug to a live reindeer for a photo op.. Oh and sitting beside Santa in his sleigh (no shame, I am a grown woman and still LOVE Santa photo ops lmao) - We were the 3rd group through (alongside my step mum), and yes, we let some little kids go first lol.
The stilt walkers were pretty amazing, such balance.
The singers & dance performances were well received.
there was a smattering of market stalls.
We fell in love with an purchased some bags from Seastainable bags (google them they\'re fabulous! )
Some rides (we didn\'t indulge here)
Food trucks and drinks trucks to complement the established Sandstone point food & drinks offerings.
Loads of people, all well behaved.

Loved seeing the matching outfits some families wore, so cute!

We purchased our parking ticket alongside our entry tickets online- which I believe was the better option - tickets cost a little more at the gate.

We didn\'t stay for the fireworks but it hear they were fantastic.