Mark Delaney
08/04/2026
I recently visited the Goodna RSL for lunch and had a mixed experience that I feel is important to share.
I took my father's friend out, who is 94 years old and lives with dementia. He has a very consistent routine and always orders the same meal, a cheeseburger and chips from the kids menu. On this occasion, for the first time, we were refused service for this item due to his age. I explained his condition and that this is his everyday order, something familiar and comforting to him, but unfortunately the request was still declined.
We then attempted to order a sausage roll and chips, only to be told that sausage rolls were unavailable. Eventually, we ordered a bacon and cheese toasted sandwich with chips. I do want to acknowledge that the kitchen staff were very accommodating in preparing the sandwich soft to suit his dietary needs, which was genuinely appreciated.
The restaurant service itself was excellent, and the staff were polite and understanding within the limits of their policy. However, I would respectfully suggest that management review the rule preventing seniors from ordering from the kids menu. Situations like this are not about portion size or pricing, but about care, familiarity, and dignity for elderly patrons, especially those living with conditions like dementia.
With a small adjustment to this policy, the experience could have been much more inclusive and compassionate.