Sammy K
03/08/2023
Sharon was lovely at the front desk, very accomodating and helped me a lot! The chef however I found was not accomodating towards my severe allergies (anaphylactic). I asked to see the packaging for the bread used with the garlic bread, Sharon was lovely and went into the kitchen to check. The chef refused to show her the packaging and told her to tell me to simply not have it. I have had this allergy for 23 years and have been brought up to ask and check if ever unsure, to be refused that was extremely hurtful and very unprofessional. As someone who works in hospitality and has for years, I have never refused somebody the right to check the packaging of foods if they are unsure of allergies or dietary restrictions. Sharon was extremely apologetic to no fault of her own by any means, it was just disheartening to be treated that way even if it was for safety precautions as it is still in my right to check.