Play Pokies at The Pimpama Tavern

Took my wife and son out for dinner tonight we got 12 oysters but they only gave us 11 by accident when we told them about it, they bought us back an additional six more which was beyond our expectation. The food was amazing. I had the lamb shank the pork belly and chicken schnitzel it was fresh. It was hot. It was tasty. I recommend, this place Highly. My family owns restaurants in Melbourne and we are very pleased with the standard of food quality and service. The manager came and handled oyster issued professionally and promptly thank you staff we are most grateful and we will come back.

Food was really nice at a great price. Some of best calamari I've had...ate half bed remembering to take the picture

We arrived only to be seated outside where it was really noisy with a group of adults behaving like kids at the table next to us, plus all the kids playing outside and screaming, we couldn't even hear ourselves talk. We then request to move inside.

We ordered our food at 7:50pm by 8:27 we still haven't received any food (entrees) then at 8:30pm our food finally came out, but the entrees were brought out along with our main meals, which wasn't acceptable. One of the guys behind the counter end up refunding us for the entrees and apologised...his words to me were I apologise but we were really busy tonight...which I honestly don't think is a good enough reason especially if you have staff everywhere and a full kitchen of staff, plus between 8pm and 8:30pm it wasn't that busy, the big dinner rush was basically over by that time, anyway maybe train the staff better or get better chefs in the kitchen.

All the food was lukewarm/cold. The spring rolls weren't crunchy and ice cold (yes it was refunded but it still doesn't excuse the poor quality of the food)

The brisket gnocchi was ok, but lukewarm and watery. The ribs tasted good...well at least the flavouring, but also were cold. The *Grilled* corn was nonexistent, the corn we received was raw, cold and hard, not cooked or grilled as the menu stated.

Being our first (and probably last) visit to Pimpama Tavern the experience wasn't pleasant, the quality of food was nonexistent, staff wasn't really up to speed and lacked professionalism.

When a customer works hard to get a salary and then needs to hand over almost $200 in one night for drinks and food for 3 people at a restaurant, the expectation would be to receive at minimum good customer service and hot food and in this case non of these expectations were met.

I wouldn't recommend dining at Pimpama Tavern, or at least before they get their staff/chefs trained properly. I would also add in by saying thank you to the guy behind the counter for offering the refund for the entrees but unfortunately by the end of the night, that tiny refund didn't make much of a difference in our opinion or experience.

A family member recommended this place for lunch so we decided to check it out. We grabbed menus no one greeted us so we went to the counter to place our order so many staff just walked right pass us, one facing her back the whole time waiting on food for other customers she could of greeted us for a second as she was standing there awhile just like us. I found that so rude. Food was a big disappointment we couldn't even enjoy our food because fly's were hanging about everywhere we ordered the chicken nibbles & pasta both had no flavours so bland no crunch in the chicken wings the only thing that was okay was the steak sandwich. We wont be returning.

Attended Christmas in July today and I have to say Doreen and her team went out of their way to make sure I wouldn't miss out!
As a vegetarian and gluten intolerant I could not have asked for better! The food was plentiful for everyone and appetising!