Danielle Briese
27/12/2024
Would not recommend Pacific Pines Tavern at all.
First of all being a hot day, we had to ask twice for the fans to be turned on.
We had lunch there as part of a birthday celebration and our experience was terrible. The dining area was not busy at all, we placed our orders and it took over an hour to receive them. We asked several times what was happening with the meals and we were told there were only two chefs on for the day. While I was waiting, another table complained about the wait time also.
When we did receive the food was it basically inedible.Nearly every meal was sent back, with the plates at least still half full. It was cold, some food tasted steamed or not cooked properly, and not as described on the menu. When we spoke to the manager on duty we were advised there was nothing she could do. We weren't offered replacement meals or refunds, or even partial refunds. So disappointing, especially given the Tavern was aware this was a special celebration.
If you're looking for a place to enjoy a meal with your family or friends, keep looking.