Helen Songer
13/11/2024
Yesterday a group of friends and I got together to celebrate a 75th birthday. The table had been booked for three weeks, we had confirmed the booking last week and all was expected to go well. We ordered our meals at 1230 and had a round of drinks while we waited. And waited. And waited. at 2.40 the first couple of meals came out. then another couple 10 minutes later. The first four meals were eaten before the next few came out. Last meals were served at 2.55. There were many apologies, an explanation about a new chef, but still there were meals arriving on other tables long before ours, to people who had dropped in and ordered hours after us.
Then, as the last meals were finished three complementary jugs of soft drink arrived. We left most of them on the table and left. Extremely poor management. Never again.