Lunch here six weekly with group - food good
Staff are amazing and always ready to help. They are very polite

Stayed in a modern, clean deluxe king room with a fantastic bistro downstairs where i enjoyed a beer with my meal. Great menu and food is of quality!! Greay location literally being one street away from the main street of Mornington. Pleaseant stay and would stay again.

This place has now become our go to for meals to if we don't feel like cooking. The seniors meals are fantastic value for money ($20) and they have a great selection on their menu. Great service from the friendly, professional staff. Well done to the Mornington Hotel

We stayed at this hotel. It was a great experience. The room was very spacious and the kids really enjoyed. Only thing was that they did not give us the room even 5 mins earlier than the check in time. Most other hotels give the room if it's ready even an hour prior to the check in time. But this hotel kept us waiting for 40 mins until 2 pm to give us the keys. It wasn't a busy time and I think they could have given us the room a bit earlier. Other than that, everything else was perfect. They even had some bread and butter in the fridge for breakfast.

Used to be my favourite pub. Always got the lamb shanks and were delicious. They have essentially cut the meal in half. Last night I got 1 lamb shank not 2. And half the mash and vegetable soup (this time it had mostly carrot in it, I guess carrot is cheap). Extremely disappointing. I had to go home and cook after receiving half a main. Thank you so much for making me do that very appreciated.

Stayed here a couple of weeks ago on a whim. What a wonderful surprise! The rooms are modern and spacious and clean. Toast and cereal provided, tea, coffee and biscuits. We thought being over a pub it might be a bit average. Wrong! Price was very reasonable. We had dinner in the pub, a beautiful feed. Generous serves and a great price. The staff were all lovely. My partner is in a wheelchair and the rooms accommodated him very well. The only negative was they didn't have a shower chair but we managed without a problem. Close to the beach, more specifically the pier as we were there to go squid fishing. Highly recommend staying here!

Stayed here a couple of weeks ago on a whim. What a wonderful surprise! The rooms are modern and spacious and clean. Toast and cereal provided, tea, coffee and biscuits. We thought being over a pub it might be a bit average. Wrong! Price was very reasonable. We had dinner in the pub, a beautiful feed. Generous serves and a great price. The staff were all lovely. My partner is in a wheelchair and the rooms accommodated him very well. The only negative was they didn't have a shower chair but we managed without a problem. Close to the beach, more specifically the pier as we were there to go squid fishing. Highly recommend staying here!

During our previous visit, we were disappointed to discover that the self-serve carvery, which we had come to enjoy, had been replaced with a Sunday roast. We were informed at that time that there was a possibility of the carvery being reinstated, which gave us hope. Consequently, prior to embarking on our 45-minute drive to the hotel yesterday, we took the proactive step of contacting your staff by telephone to confirm if the carvery was indeed back. To our delight, we were assured that it had returned.

Unfortunately, upon our arrival, we were dismayed to find that the carvery was, in fact, not available as promised. This discrepancy was disheartening, especially after making the effort to double-check beforehand. Seeking resolution, we approached the manager on duty to discuss the matter. Regrettably, her response was lacking in empathy, and she offered no assistance to rectify the situation. Instead, she advised us to submit our complaint via email.

As loyal patrons, it is disconcerting to encounter such a lack of consideration and professionalism. We understand that mistakes can happen, but the manager's unsympathetic attitude and failure to address the issue only compounded our disappointment. We believe that exceptional customer service is crucial in maintaining a positive reputation, and we feel let down by the way this matter was handled.

We kindly request that appropriate measures be taken to ensure that all staff members, particularly those involved in food service and communication with guests, are well-informed about the differences between a Sunday roast and a carvery.

Blown away with this place would stay again in a heart beat.
Had Seniors meal, expecting very small portions. Had roast if the day and it was massive.

Highly recommend ..

Wanted to stay at a place with a spa room within a reasonable distance of home so with the help of Google and a disappointment with another place, settled on this one.

My initial impression with the room was that it was huge! Much bigger than it needed to be but good if I wanted to entertain.

Despite being a Friday night it wasn't excessively noisy. I could hear noise from the bar but it didn't stop me getting to sleep.

Room was very well maintained and they've had a renovation recently of a number of rooms as the paint smell was noticeable when I was in the room corridor.

Loved it's proximity to a convenience store and the main street of Mornington.

Loved the spa, the huge bed, the balcony, rear parking and the convenience of having the breakfast provisions in the cupboard and fridge.

Thought the double shower was a great idea although sadly wasn't able to share it. Realised too late that there was a rubber mat in the bathroom cupboard. Could have done with it. I thought the spa should have a granny grab rail on the wall as it would make it safer to use.

The food in the bistro was amazing.
The menu is very well priced and the choices are incredible.
The staff are very friendly and helpful too.
As locals we were very impressed and we will definitely be back soon 😊

Great place to go to for lunch or dinner. Service is very good. Rooms are good as well. I will go back again. Customer service is great.
Still a great place to eat. Could do with some more young male staff.

9/1/2023 Service and food was fantastic, Roast of the day was plated traditionally, not with meat plonked on top of veggies. Pure delight to actually get roasted potatoes as well. Will re visit. Great variety of dishes to choose from.

I only stayed one night but I would definitely book there again. I absolutely loved my stay and there is so much to do just in the one place. Bottle shop incase you just want to drink in your room. There's pokies, kids play area while you eat in the bistro and a cute little sports bar

Just had my work Xmas function there and can say the staff were fantastic. Very friendly and accommodating. Food was also great
Keep up the great work

Decent food at a mid to high price point, nothing special by any means but a kids play area makes up for many shortcomings.
Ordering is old school, basic menu and at times not enough staff to deal with the people there.

Good parking available. Dining area is spacious & well presented. Staff are always helpful & courteous. Menu is varied & well priced - Seniors' menu is available, week days & weekends.
Can recommend "Carvery" on weekends.
(Haven't accessed accommodation)

Had a really nice dinner with friends. Very good food selection, not too loud and comfy booths. We liked it a lot and will return

We had a booking of 35 people. Staff brought out wrong meals, platted up two seperate peoples meals as one and just all round chaos. Then insisted that we pay for the mistakes to order more food. Had to argue with the manager to fix this. Very poor customer service. Didn't clear our dishes for 40 minutes post finishing meal. We cleared them ourselves to the next table to clear some space for cake. Young girls were laughing and rude. Super unprofessional. On a positive, the food was good.

Huge, comfy rooms with great amenities (eg light breaky provided in the rooms!) and bistro food can be room serviced plus it's f*ckn delicious. Duck gnocchi for $28 and it's really, really good. The staff are super friendly and excellent - two staff brought up my room service!! And they were smiley and sweet. Honestly.. don't go anywhere else. Trust me.

If you want affordability, excellent service, convenience, shockingly good room service, and plain, simple comforts then go here. If you're snobby and need panache, then yawn you're boring. Can't help ya.

Food is lovely. Seniors menu is great! Very reasonably priced and big serve. Recommend the mushroom risotto!

Stayed in the family spa suite. Lots of room . Clean and comfortable. Bathroom large with a large Spa bath. Quiet and easy access to dinners in the bistro friendly and very helpful staff Will return.

The service at check in was excellent and the bistro was a delightful experience. Super quick and great lamb shanks and perfect rump steak. Very spacious room, only bother was the spotlights in the nearby car dealership, which made having curtains open at night unpractical.

Argued with rude staff at check in.
TV drops out every 10 seconds, air con doesn't work, bar staff in gaming lounge don't have gaming licence and don't know what their doing. To top it off bistro doesn't like single diners, only large groups.

The room was large, with a spa. Shower had plenty of hot water and good pressure. That's about the best of it. Curtain was falling off its runner, the balcony floor was dirty and the outdoor furniture is rusted and uninspiring.The included 'light continental breakfast' was limited to 2 slices of white bread and choice of rice bubbles or cornflakes.For $250 a night, more could be expected from both accommodation and breakfast offered.

The food is always good, I had the Civken avocado salad. It is great, however if i could improve it, i would say less greens, and please bring back the nuts, it makes such a difference. Xx The staff are also great. X

So great to finally get back to our favorite local pub and not disappointed. Meal portions almost too generous for the price. Service so friendly.