Great stay for a few nights, easy parking, easy food brilliant hotel.
The Steaks with a seafood topper topped off the trip, and thanks for helping give that family a few dollars when needed,??'?

Lovely hotel, staff were friendly and helpful. Rooms are modern and clean. Great location and close to Monash University. Had dinner at the hotel, great food and service and a discount as well for staying at the accommodation.

Shopping centre and other food outlets and coffee within a short walk and convenient

Took mum out for dinner for Mothers Day on Sunday. Got there at 5.20pm service starts at 5.30pm. Place our order
Garlic and cheese bread
Senior parma and maim parma and dessert all at the same time. We where the first to place order.

Garlic bread took 35min to come out.
We ordered Garlic and cheese. Told the guy that brought it out it was wrong order.
Was told have to pay extra for cheese.
The giril that took the order only ordered Garlic bread.
He then took it back into kitchen in a mood to bring it back burnt with cheese on it.
We cut around the burn areas as then main meals came out.
7pm we where still sitting there waiting for our dessert. I asked the girl that cleared out table about our dessert and never got back to us.
I asked the duty manager if mothers where getting any small gift as they usually get on . Was told no new owner and managers said no. There was at least 85 people there for Mothers Day how sad for the families that brought there Mothers and Grandmothers out for a special night.
So 7.10pm still no dessert.
I went to counter and asked for our money back.
Mum was so disappointed in the night.
The table next to us had also trouble with there orders.

A table of 8 where there for 10min got up and left.

They could see the problems that where going on.

Meals coming out and then going back into the kitchen.

Had trouble there before have given them an other go but this time is the last

Will never see us again

Sandown pub gave there Mothers a beautiful potted plant.

I'm sorry I didn't take my 85year young Mother there.

Highly recommend staying here. Our room was immaculate. So very comfortable and clean. Excellent beds! Lovely, friendly and helpful staff, who went above and beyond the call. My mum was booked in for an operation nearby and the wonderful Sharna took it upon herself to assist with directions and any additional local information we needed. Kind and very efficient service.

Stayed for one night for business. Loved the room (especially the spacious bathroom; although it did take a while for the hot water). Great location.
Particularly liked the option of a $5 breakfast pack (enough to get me going for the day).
Once I got to sleep, I had a restful night, but block out blinds would be a good addition.

I have stayed here 3 times in 2023 and WILL NEVER return or recommend, unless your hearing impaired, or a super heavy sleeper. Walls are paper thin, can hear clearly young children being told off at 2am( on previous stays) and sound from the pokies/smoking area also

Clean and spacious rooms. Close to shops and wonderful service. Will be back

Lots of pokes, and complimentary cokes! Downside? I have experienced and also seen many others lose money due to either cash machine or gaming machine errors/malfunctions. Also staff are very hit or miss there.

The rooms were nice as it looks to be a renovated motel.
The room was nice and had everything that we expected. However; The hot water takes up to 5mins to come through (Maybe the hot water system is located quite far from our room?) Also, putting a light above the shower should have been included when you renovated the rooms. There is only a light in the centre of the bathroom and the shower wall blocks the light..
You also need to put seals around the entry doors as its not insulated very well. (You also need to replace the door lock battery as it flashes red and green when the door unlocks)
No issues with staff as they're very nice and friendly. The main hotel/pub hasn't that much food on the menu that was the only other issue we had but there is a shopping mall nearby.

Good price, good rooms and good food. Nice staff ??'?🏼 will be coming back

10 mins walking to M-city for shopping and eating. 30 mins walking to Clayton campus, Monash University. The room is clean and a bit tidy. The staff is very help and willing to help us solve the problem. When I visit Melbourne again, I'll reserve this hotel.

Bed is comfortable. The new m city complex is great! Country couple staying in town to head to sandown racecourse the following day.
Bathroom is new! Nice work!

Having an early appointment at Monash Hospital and living 4 hours away we decided to stay as close as we could. Nightcap at Monash certainly did not disappoint as the rooms were spotless, bathroom was excellent, bed was excellent and the service we received from the staff was exceptional. Had a meal there which was great and would definitely stay there again

The renovated rooms were clean and nicely presented. A shout out to the housekeepers, they do an amazing job.
The staff were extremely helpful and welcoming during check-in and throughout my entire stay. A special mention and shout-out to Bronwyn!
I dined in the bistro which had a great menu, with a variety of chef specials on offer and the food was great. It was a great trip as the room and experience really made it feel like my 'home away from home'. I am looking forward to staying there again when I visit Victoria.

Rooms nice, clean, comfortable but our car was parked outside our room and it was broken into in the night. Annoying AF.

Stayed 2 nights. Beds are very comfortable. On the small size but perfect for just sleeping in. Shower was very good as well.. bit slow to heat up the water. Location was close to everything I needed.

Armpit of Melbourne
Don't be fooled or catfished by the imagery online. The rooms are small and uncomfortable
Adjoining rooms have smokers ashtrays outside the doors and is very unpleasant
Highway traffic noise is also very uncomfortable.
The staff are pleasant and the pub food was good and fresh.
If your looking for value for money don't stay here. Overpriced and uncomfortable

Staff was friendly and great but the room..... Pungent smell of mould, unclean and even had urine all over the toilet seat. We cancelled the rest of our stay and checked out immediately to stay at Park Royal down the road.

This place was newly renovated but has a serious mould problem and the rooms need to be cleaned better.

Clean, modern rooms. Comfortable bed and conveniently located

Good for a night cap friendly staff nice neat venue

A friendly welcoming smile, great room, great price, the food was excellent as was the Customer Service, and the facilities were awesome. We will stay here again, thank you for having us! AAA+++

Good place for families. Plenty of activities for kids whilst relax. Delicious food

We had a grade 3 class digital good with the indoor play ground

Clean and comfortable, has heating/AC which is helpful. Has main amenities just missing a hair dryer but we could airdry. Service was great. There's a shopping centre across the road for any missing amenities or for food.

No entertainment only pokies like I say good for time out plus meals are great.

Great staff, room was clean and comfy, food that I ordered on three nights was exceptional

Great Seniors steak and vegetable meals at a very affordable price.