Shame this place used to have great steaks a couple of years ago.
Our medium rare steaks didn't get put through to the kitchen but that was fine stuff happens. The wait staff were genuinely apologetic and professional. When they finally came it was the worst steak I have ever come across over cooked and rubbery tasted disgusting, chips where well under cooked , the gravy you have to pay extra for tasted like gravox. It was that bad that asked for a refund the wait staff politely offered me something else from the menu but the steak was that bad we elected to eat somewhere else.
Place is still good to have a few beers at just don't eat here.