E M
09/12/2025
While the staff at Kensington Tavern were warm and attentive, the excellent service couldn't compensate for the food quality. The kitchen's execution was very disappointing. The chicken parmigiana arrived undercooked, stringy in texture, and difficult to cut, making it neither enjoyable nor reassuring from a food-safety standpoint. The mashed potato was equally disappointing, carrying the distinct taste of something reheated, lacking freshness. And the chicken wings - the first bite resembled a microwave-style frozen meal, tasted like bulk frozen fare rather than a $22 premium dish. The vegetables were the only redeeming element. Significant improvement is needed to match the quality of the service.
The quality of the food was profoundly and poorly executed, our meals were ultimately unbearable, we did not finish them!
While the staff demonstrated professionalism, the kitchen's execution fell well below acceptable standards. With undercooked poultry, reheated sides, and pricing that doesn't match the quality served, the experience was ultimately disappointing.