Omnia Fahmy
19/03/2024
Been taking mum to the pokies for 25 years there although we live in Glenroy. Today at 1.00pm Sunday, my elderly mother won a minor on the machine which disappeared, she called the young girl who was juggling a few patrons simply said bad luck, I can't do anything about it and walked off. I personally will be calling The gaming head office to complain about the staff & the venue. I'll never set foot there again. A young man employed there walking around looking like he was on something and needs proper training. The toilet lights werent working a few weeks ago which was a trip hazard for the elderly, staff back stab & gossip, I'm appalled
Very unprofessional & lazy
I hope management or the owner reads this.
The place needs mature, experienced staff
If there was less than 1 star, I would rate ZERO