After being mucked about before with food service we were very clear to serve our food after each service. Entree, mains etc, no we just throw it all on the table at the same time. When requesting they do what we ask they decide to leave it under heating lamps for 30 minutes.
When called out on this they say we will re cook, but no. Try to hide same plates re heated in the microwave. When called out on this and we demand a refund we were told to stand in line and wait.
You have now been reported to council and QLD health for your food practice.
You started out so good but you are treating locals as idiots, many new places have opened that are better value and food is nicer.