Play Pokies at Cardinia Club in Pakenham

Service is good. Meals are tasty. But the prices are very high. No senior discounts on a Saturday which is pretty rough. Over for 2 pub meals + for a small takeaway lemon meringue tart?? Fair enough if it's the best tart on earth, but the meringue was just grainy sugar. Extortion!

Made a reservation for dinner at 7pm on 27 Dec 2024. The reservation process was fine and we were seated on table 14 for 7 people. The food arrived within a reasonable timeframe.

The reason for only a one star was mainly because of the service. I would prefer only giving 1/2 star.

I was having my mains and had placed my knife and fork on the plate for a short period to have a drink. Without any notice, one of the wait staff had immediately placed another persons used cutlery on my plate and removed my plate without asking if I had finished. Unfortunately, I had not finished with my meal. So decided not to order anything else and went elsewhere for a meal as I was still hungry.

This is very unacceptable behaviour which can't be tolerated.

I went here rarely, but my mother raved about the food here, so made me want to try.
Unfortunately, this visit just made me so disappointed.
Came here and waited, but no wait staff came to approach us.
I tried to understand, maybe it was dinner rush. But being ignored quite awhile is not good even tho some staff already noticed us standing there, they just ignored it.

Ordered right away, we ordered 1x kids chicken parma, 1x market fish and chips, and mixed grill. 30 minutes waiting, finally the kids parma arrived. 1 hour later, our mains were still not out. I have to ask the wait staff and obviously no apologise or whatsoever.
Food arrived, and I was excited to have the steak and just to get a rubbery burnt beef steak.

I don' bother to complain. My husband went to pay, but it took him to wait another 30 minutes just to make a payment.

Seriously, they treated customers like we don't pay for the food / services?? No apologies given despite the fact that we have to wait so long for everything.

Plus, they still charge us for a dessert we had cancelled, too.

Its not about the few bucks, but this is more about how they are supposed to confirm our order before even charging us.
I can feel obvious racism behaviour towards us.
It is simply unacceptable.

Was a lovely evening fist tine I wet enjoyed the food, the staff were lovely and the gaming room was perfect and the chairs in the gaming room were pretty comfortable overall good little place to jsve a decent meal and a quick play if that's what you like.

Absolutely fantastic night !! Was everyone's first time attending tonight but just wanted to give a Massive shout to our waitress (Wendy) she's amazing, bubbly, kept asking how our food was and if there's anything she could get for us. We could all tell she's really passionate about the quality of service and her work. All us 23 guest really appreciate you tonight thank you so much Wendy!! Will definitely be attending again thanks to you.