Mira Marsden
09/12/2020
I honestly don't understand how on earth van this establishment have as good a rating as it does. From Parking to check in to good and service, I found it really hard to think of a positive to our recent experience.1. Be prepared NOT to park at the hotel and instead having to find parking elsewhere. And when I say elsewhere, it won't be close.2. We booked the rooftop. To my disappointment it was completely lacking ambience. Music too low, lights too bright, staff unenthusiastic. If you expected beer on tap, too bad. NO BEER ON TAP3. Service was shocking. Staff talking to each other at the bar, and I was waiting on a queue for 10 minutes with only two groups in from of me with simple drink orders. My friend was gone for 15 minutes. They're were at least 4 stay at the bar but far more interested in their own banter than customer.4. Food took 1hr and the buzzer was never buzzed.5. I ordered sharing plate about which I asked at the bar whether it is an entree size or main size as it was priced same as pizza. The bartender clearly didn't have a clue as his answer what somewhat ambiguous although he did eventually day that they might by more an entree size. Well...6. The squid was 7 pieces - so yes, definitely an entree size. They were thick and chewy and underseasoned. The pizza was overloaded and a little soggy in the middle.7. Pricing of meals was out of proportion.Will absolutely not come back.The two stars are for good cleanliness of amenities.