Benjamin Saap
17/03/2021
Arrived with my family for dinner tonight and our initial impressions were positive.
However the service was appalling, the bar staff were incompetent.. I lined up at what seemed like the Main "front" Bar, as a young man was making cocktails, he then proceeded to walk past me and serve 5 people at the other bar who turned up after myself. Not a major problem, I was in no hurry but not a great look, and some customers would take it more personally. As for our meals, my daughter has allergies and the staff weren't very informed or knowledgeable about their... relatively small menu....
Then as for the actual food, we couldn't fault it, but it is very overpriced, for portion size and venue/area, also did not see a manager/supervisor around?? Seemed to be only young staff members.
Huge room for improvement, a venue with large potential I believe, and seems more staff training required/some form of management??? Also not near enough staff for how busy the venue was.
We may be back in the future but I hope for huge improvement, and hopefully a larger menu??
Regards,
Benjamin.