Anais Arzens
02/07/2024
Unfortunately we have been disappointed by the restaurant. The kangaroos in the mains were overcooked. The plate was savoury & sweet, which we can't stand and it was not mentioned on the menu when we ordered. I come back at the counter to order a starter or side because we were getting a bit late on time, we had to leave 20mns after. I politely ask the waitress which one is the fastest to cook and her colleague, a guy just laughed at me. They didn't even ask me why I would order an entree right after we got served the mains while this is just customer service, a part of the job. Finally I got served the wedges. They weren't really good either. The sour cream didn't even taste like sour cream, same thing with the mayonnaise. With sides eyes from one of them as we "finish" eating.. Most of the staff is young, I believe don't have enough experience and they are not giving the professional service customers are expecting. I barely ate a few bites that night. I was trying to hold things together because this dinner was for my boyfriend's birthday. But honestly we felt both very disappointed after the food and the service. PS: the lady with the red hair smiled at us when we were leaving, the very first nice thing somebody did all the time we were here. Thank you dear, I'll remember your smile among the bad things that night