Very long wait for our food, nearly 1 and a half hours. Sat and watched others in our group eat their meal in front of us. Eventually I had to go to the counter to see what was happening and saw many meals sitting there waiting to go to the tables. Missing part of my meal when it finally arrived. Steak was cold and tough. Disappointed.

POOR MANAGEMENT & POOR FOOD QUALITY. Mandy the manager in particular. Glasshouse Steakhouse.

Had an issue with the food, steak in particular.
Steak was a pool of blood & well done - requested medium done
Hair in the sauce.
One staff member advised we are to recieve a refund for our meal and a new one in replacement. Which should be standard customer service when this happens.

20 minutes later, Mandy the manager comes to ask what the issue was from the beginning, she was completely aware mind you as she discussed with the supervisor & staff member prior to approaching us.

She wanted to evaluate and approve a refund if needed, to benefit her side rather than satisfying a local valued customer, especially from a health and safety stand point.

This places management needs to be evaluated as they're not doing right by their customers.

Only person switched on was is the tall red haired lady in the bar. 10/10 service.

Had them remake the food just for the dog.

Will never recommend this RSL to anyone.

Bad impression from a local with a powerful word of mouth.

0/10 if I could.

Had lunch there yesterday. I expected the food to be better. Smoked salmon and egg salad not nice. Not traditional smoked salmon but pieces of cooked salon smoked ???? Looked like a leftover from the weekend. Tomatoes ancient; soft and watery, eggs boiled to death (who knows when) taken straight from fridge. How can you get a simply salad so wrong.

So many comfortable spaces to choose from to enjoy a relaxing drink or meal. Quality meals and lots of different options to choose from. Gluten free and vegetarian meals also.

I recently visited Pittwater RSL and I'm very pleased with the entire experience. The venue itself is beautiful and well-maintained. The staff were all so friendly and accommodating. It is clear that this venue is community based and committed to making everyone feel welcome. They put on events for all age groups including family fun days which my children love. Highly recommended.

Went to watch fifa World Cup-arrived at 430 for 5 pm kick off, only one bar open hour wait to get drinks. Poor staff overwhelmed. Place very busy, kids everywhere. Great day for outdoor deck to be opened and it was closed for dome dinning- which I'm sure started much later than 5 pm what away to turn customers away. Many people leaving and going to other places. As we did. Very disappointed. Dee Why RSL, the pubs and even the surf clubs did a great job at help the community support the Matilda's

Was a quiet day when we went food was good and reasonably priced friendly staff and play area for the kids , my youngest loved the hotrod and Harley's on display in upstairs bar

Wait to be seated, but go to the bar to order, go to bar again to pick up your dinner, no table service, ordered the most expensive steak which was full of gristle.

I went to the monkey Bun inside the RSL.

I order the HD Fat Boy Burger and this is truly the ultimate Hog burger.

Bun is solf and fresh, Beautiful slow roasted pork belly that was perfectly cooked and the crunchy to adding so much texture, pickled onion to cut through the fat, butter milk slaw and chipotle mayo to just make the perfect bite seriously one of the best burger I have ever eaten

It came with a sidewinder fries (wedges) which were crunchy on the out side but perfectly fluffy on the inside and seasoned with some type of herb salt.

Overall for 22 dollars I definitely think this was worth it and definitely think you should try this burger.

It as as so much fun Salsa Dancing last night. We drank Sangria which was really refreshing. The lesson was good we danced behind a instructor at first.
Then all these Salsa dancers got p n the floor and asked us to dance with them. It was great fun.

Perfect venue if you want to have a family lunch with elderly (90+yrs) family. The comfort offered outweighs the food but it is reasonably priced and everyone seemed to enjoy themselves. Nice view the west and afternoon sunshine.

We had the most st delicious lunch I was so impressed. I had Chicken Cordon Bleu Ken had Beef Tortellini and continental loaf toasted really fabulous
Once again you need great chefs
Thanks Sue and Ken

Worst food I've ever had. The lamb was dry and chewy even though they charge restaurant prices. My husband's kebabs were also dry and chewy but he is too polite to complain. I sent my dish back and they agreed to replace with another dish, the linguine. It took ages to come, the pasta was half cooked and the bacon dry and tasteless. We are locals and sadly we won't be going back

We ordered bread ($18), by 7.15pm the restaurant had run out. Our meals were ordered at 7.30pm and they didn't arrive until after 8.35pm. Patrons that ordered after us had their meals arrive before us. My $44 steak was over cooked and the portion size was entree. Quality and service was very average, I wouldn't recommend.

This place used to be our go to place for food .. Glasshouse used to excel in quality of roasts , share plates and desserts ., no idea what has happened quality of food has plummeted , I was served by staff that were more interested in chatting to each other than listening .. and even the food for kids was dried up awful chicken nuggets ..with single use plastic ketchup pots .. really ? will not go back ...sorry as we are local and now prefer to travel to other RSL's that still provide high standard of food .

A dissapointing visit... they hosted the grand final in 3 locations.... the auditorium, the sports bar and the lounge bar.

Only had the gaming room bar open for service to service the 3 locations! Constant line-up 10 deep and 10 minute wait to get a drink. My table of 5 would have ordered another 3 rounds if the line-up was not there... surely for another bar to have opened at 2 staff members $65 per hour for 3 hours the sales would well exceed the cost!! And the night have been a bit of wow rather that disappointment.

This club lacks management presence, customer service and customer retention for future events.

Fantastic place for the family of all ages to catch up and relax. The food there exceeded my expectations. Can't wait to go back.

Awesome food. Great Ambience. Enjoyed Potato Wedges, Cauliflower Salad, Pitcher of Lemonade with Vegetable Pizza. Grateful to the staff for customising pizza toppings for kids.

Loved it! Awesome 1st Sunday of the month face painting, plaster painting and balloon creations for the kids. Enjoyed some yummy pizzas. Also a great little playground with a big double slide. Great for kids and parents.

What a pity this lovely classic rsl interior with its fire places and multiple seated nooks, tables in sunshine and great screened sports area, serve microwave swill food. Nothing healthy or even vegan in sight! Lovely place to visit with a group of friends but eat before you enter! Coronas were 9-$10 a bottle! Servers are inexperienced so forget about asking for anything out of the box from behind the bar.

This is a nice club with many spots to dine, drink and chat. Excellent parking for disabled under the building, with ramp and then lift. Most staff noticeably friendly and helpful. My meal of grilled salmon was lovely. The tea and coffee orders were all muddled and then also not hot enough.

Returned after they had renovated the place.
My wife and I were pleasantly surprised at how good the place is now.
The menu in the bistro has improved outa sight , something for everybody.
Plenty of places to sit and have a drink after dinner.
Good atmosphere

Bistro food was surprisingly small (peas for scale) but not bad. We had to buy a second dinner.Kids play area was cool

Disappointed, pork belly was dry, the mash tasted awful, and they have closed the childrens arcade room.Had the atmosphere of an old folks home.This place was and no longer is.

I dont want to be mean or negative but instead give feedback for management to hopefully see and be able to adjust their approach. The little bistro kitchen in the front and then the whole rest of the dining area being empty but available for sitting felt odd. There was no atmosphere because of this disconnection. Monkey Bun looks cool! But its only open a few nights a week. Bummer. Our food was ready in three minutes. Yes, three minutes. Perhaps there is such a thing as food being ready too soon? It seemed like frozen things reheated and a little undercooked in areas. Overall, something needs to change. We used to love going to the bistro out the back and using the playground. Now it feels like a discombobulated arrangement of vendors. Really disappointed and for the first time in a long time, I felt less happy walking out of having dinner then when I walked in.

I have been a member of this club for 12 years in that time i enjoyed playing poker there frequently as did many other patrons. The decision to cancel poker is ridiculous, with no explanation why and leaving a big majority of members out of the loop. With the possibility of poker bringing between 30-70 (or possibly even more) extra people into the club daily, it seems like the club has no interest in its members or profits. A club on a downward spiral.

Excellent service and atmosphere. Feel a bit guilty because I called the barman cute and he heard but if you're reading this Mr. Barman our whole group thought you were gorgeous.Would've been four and a half stars but the house reisling bumped it up.