Eunice Rongo
16/03/2023
I rate this place a three out of five for the following reasons;
Service; To order food, you need to go into the Oaks public bar and go to the checkout/check in counter to order your food. Service is cordial and friendly, however, the person who served me today did not understand 'salad' and when I asked about salads, the checkout chick gave me bland description of the salads - therefore, I did not order the salad, as it sounded un-appetizing. The order came in good time, no long wait - the place was medium busy. When I looked at a salad another woman was having - I thought, that is not what was described to me - therefore, I would suggest all staff get fully indoctrinated into the menu. All sauces, cutlery, salt, pepper, napkins are next to the check out person and they have a good selection of sauces etc. and ample hand-sanitizer everywhere. Drinks are available - again its a place where you order your drink, and you take it to your table (unlike some upmarket pubs who often bring you your drink to your table once you have ordered).
Food; Today we ordered the crispy chicken burger with fries and small salad and aioli and a steak sandwich with fries, small salad. Both meals were tasty, my burger bun was soft, the burger was 'crispy' as per the description and the apple slices/slaw was okay - I would not order this again because the slaw was mediocre and a tad dry - it needed more dressing. I solved it by dousing the burger with chilli sauce. The steak sandwich was cooked well, but my friend said the steak was a bit 'tough', verging on chewy. We did not sample the drinks menu - but it looked as though it had the usual beer, spirits, bubbles etc.
Plenty of water available which is nicely chilled.
Cleanliness; We out next to the famous Oak tree, and the table was clean. On this occasion, I did not use the bathroom - no comment on this aspect.
Value for money; Overall, good value for money considering this is the Neutral Bay area. I paid $54.50 for the crispy chicken burger and the steak sandwich.
Parking; unsure where the parking lots is - I arrived via hire car.
X-factor; Always great to visit this pub, to sit by the famous 'oak tree' (hence the name 'The Oaks') - If it wasn't for the tree, I wouldn't necessarily come here, however, It brings back fond memories of my long patronage of this pub.
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