William
02/12/2022
I have not met a security guard who was more rude than the one who was on shift tonight. My service NSW app showed my DOB and photo, but it was not refreshed for a month and he insisted i keep refreshing and restarting the app to refresh it, saying "its protocol". The app wasnt able to refresh because of some internal problem and during this time, several guys walked in and he didnt even bat an eye at them or ask for id. I asked him about this and he said he knew them, and told me to stop being a smartarse. Very unprofessional and bad attitude. The encounter was totally uncalled for. Did not give 1 star because the bar lady was extremely helpful and nice to us.