Wambulance Sookilala
03/01/2024
The 1 star goes solely to the steak sandwich which was great. The facilities are good for the location but the staff are not friendly and have zero customer service skills. The woman at the restaurant was rude and arrogant and should not be dealing with the public! After waiting 40 mins for our meals I went to enquire on how much longer it would be. I jokingly said to her I think this buzzer isn't working!" She waved me away saying "yeah its working, we are really busy, it won't be long!" After a further 15 mins, she appeared in the restaurant, my husband tried to get her attention, she did try to ignore him but then saw the number on our buzzer and declared oh 16 did I forget to buzz you? Oh sorry about that. The apology was smug and insincere! The dragon at the bar wasn't much better. We received to kids soft drink vouchers which you could only use for tap poured sugary soft drinks. When I asked for bottled water instead she replied that they didn't have any only tap water. I then pointed to the water bottles I could see behind her in the fridge she replied oh you have to pay for those! Certainly wouldn't stop here anytime soon when you can get awesome food and excellent service across the road in the Artisan Farmer!