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01/04/2023
Hotel Review - 4/5
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During my recent stay at this antique hotel situated above a pub, I encountered several issues that made my experience less than ideal. Despite this, there were also some positives to my stay that are worth mentioning.
Firstly, one of the most frustrating aspects of my stay was the inability to check-in early. Unfortunately, the hotel does not offer early check-in, which made it challenging for me as I arrived much earlier than anticipated. Furthermore, when I attempted to call the hotel, no one ever picked up the phone, which added to my frustration.
However, I was able to get assistance from the pub staff, who also worked for the hotel. They were incredibly friendly and went above and beyond to assist me with my needs, including providing clean towels and ice for my room.
If you happen to arrive early, I would recommend going to the back door of the pub and storing your luggage there. There should be someone in the pub who can assist you, but be aware that they may not always answer you. I had to search for someone who could help me, but once I found them, they were more than happy to store my luggage.
Unfortunately, the hotel's location near the ongoing construction site made it impossible to open the windows or blinds in my room, which made my stay less comfortable. Additionally, a cockroach made an unwelcome appearance in my room, which was unsettling. I also noticed some strange guests on my floor walking around in only a towel or their underwear, which added to the overall strange ambiance of the hotel.
Despite these issues, the female staff were incredibly helpful and accommodating. They were always willing to assist me with any requests and were a bright spot in an otherwise lackluster stay. Overall, I would rate my experience a 4 out of 5 due to the affordable price and the kindness of the staff, but the hotel's shortcomings in terms of cleanliness and communication could use some improvement.