T J
27/05/2026
My experience at the Lara hotel began well enough. I was greeted by a friendly staff member who took my takeaway order, noted the dietary requirements clearly, and offered to call when the food was ready.
Unfortunately, that was the only positive part of the experience.
When I returned to collect the order, the atmosphere inside was immediately uncomfortable. A staff member appeared to be loudly confronting a group of seated patrons, not simply calling out to them, but speaking to them in a way that felt public, tense, and very unprofessional. It was not the kind of scene you expect to walk into when collecting dinner.
At the counter, there was no one available to assist. I waited until the same staff member I had just seen raising her voice at customers eventually came around to serve me.
For $87, I received three meals. One of those meals had specific dietary requirements, which had been written on the order slip.
Credit where it is due, the person who took the order did their part. The problem is that those requirements clearly did not make it to the kitchen, or worse, they were simply ignored.
The food itself was very disappointing. The portions were small, the quality was poor, and the overall standard felt closer to something from a corner store than a meal from a local hotel charging restaurant prices. For the cost, it was not just underwhelming, it was insulting.
What should have been a simple takeaway order turned into an uncomfortable and frustrating experience from start to finish. Between the public display of poor service, the ignored dietary requirements, and the extremely poor value for money, I cannot recommend the Lara hotel.
This experience was so poor that it genuinely made me reconsider the decision to live in Lara. If this is meant to be one of the local hospitality options, then frankly, that is a joke.
I walked in expecting a decent local meal. I left questioning how an establishment can charge premium prices while delivering so little care, professionalism, or quality.