The food was great, no issues there, however the service was extremely disappointing. Last night they had a 49% off cocktails special between 4-6pm for members. When it was my turn to order unfortunately it clocked on 6pm. I was told the special has finished and I therefore can't order the 49% off. As disappointed as I was , I accepted it is what it is. However, I pointed down to the menu that explicitly said "HAPPY HOUR COCKTAILS 6-9PM EVERYDAY'. He said he can't do that for that night due to the 49% off special which delays the happy hour until 7pm. Both myself and a few customers behind said that doesn't matter, it says in writing on their menu 6-9pm 'EVERYDAY' so they have to do it for that price, but they rudely refused what was written on the menu and told us we need to wait until 7pm. Extremely poor and rude service. If thats a legitimate rule each time there is a 49% off, fair enough, but that needs to be written and communicated for the customers. It came across in that moment like they had no idea what they were doing and created a rule on the spot to avoid charging less, instead of doing the right thing and upholding what was clearly written on their menu.
On top of that, the service in the bistro was terrible too. When we walked in, we walked passed at least 3 workers, none bothered to greet us. We walked around for a few minutes trying to find our name on the table we booked, however no worker offered to help us find our table. It was just not a very welcoming atmosphere and extremely disappointing overall.