Tee Bird
18/02/2023
Restaurant had an "issue" with their buzzers - we weren't alerted when our meals were ready, so after a long wait we went to check on our order and were given cold chicken, congealed gravy and warm salad and told "sorry, the buzzer didn't work". Meals were inedible so took them back for replacement which was CLEARLY an imposition, no apology, nothing. Ended up asking for a refund. This was a few months ago.
Tonight we attended a different venue and, normally usually great meals weren't so great, the manager noted that we didn't eat much and asked for feedback, offered to make us something else, which we refused, he then insisted on giving us a voucher for next time.
Delaney needs to pick up their game and take a leaf...... certainly won't go back to Delaney but definitely be back to other venue in a flash.