Nice atmosphere inside and out.
Music on a Sunday afternoon was nice.
Not a big selection on the menu.
My husband and I had the fish burger.
It was really good. I fully recommend it if you want to try something different.
Drinks were a good price.
Sunday wasn't very busy so we were able to get a spot in their car park.

Sadly not impressed. Food was sub par. Chips and sweet potato were good but very salty. Laksa special was terrible. Lots of fresh veg but hardly any soup, noodles still stuck together and 4 pieces of tiny dry chicken as you can see in the photo. Beef Burger was tasteless and small but lots of chips. Cake was the stand out. Salmon was lovely and well cooked but comes with a cold sauce! Horrible!
Venue is beautiful but service is lacking. Overall disappointing but could be so much better!

Awesome atmosphere, filled with local history friendly service. Good food drinks try the cheese & wine. Custom House heritage listed is filled with historic photographs and information, has a comfortable elegant dining area, with more room upstairs. High ceilings, Italian interior design it's gorgeous for romantic dinner or after work drinks. The beer garden is extremely Popular on weekends with live music, and the water fountain!
During the week, there is a University night which is usually filled with young students dressed to impress their friends from all countries engaging in lively chit-chat.
Classy pub with good selection of meals and wine.
Highly recommended 10/10!

Had the most lovely night with friends. Sitting outside listening to a very talented young musician The food was delicious plus great service and a seriously good wine list. A great night out.

Incredibly amazed by the food and space. Lunch at customs house was very pleasant and would definitely come back. Servers were very attentive and the food was surprisingly really good.

Newcastle doesn't have an abundance of wedding venues in the heart of the CBD, but Customs is a fantastic location. There is space for the ceremony and reception onsite, with plenty of photo options within a short walk. It's also close to tons of accommodation. Definitely more than just a pub!

We have had good food here over many visits over many years. Today was no exception. I started with sesame seared tuna which was served on noodles. This was followed by a Mediterranean salad with smoked salmon. One of the things that I noticed and enjoyed was the quality of the ingredients. We shared the dessert special which was a chocolate fondant served with icecream and strawberries.

Thank you to Abby for organising a great function for our Mustang Owners group.

The bar staff were incredible but a new security guard kicked my partner out after 2 drinks saying she was intoxicated which was absolutely unacceptable. I approached the shift manager about this and he said she had to be carried down the stairs which was a blatant lie. I walked down the stairs next to her to ensure the security guard treated her respectfully and she was escorted out. I am so appauled with their service after numerous dinners here with excellent service. This was absolutely unacceptable and I hope the new employee is let go for their poor conduct.

Great location and perfectly setup for a afternoon basking in the sun, sipping away all your worries. Watch people, catch up with friends. The food is very tasty and varied, so you'll find something to love. When we visited, a band was playing, all classics really so all good.

Went to a private function last night (Gatsby party) and found the staff to be outstanding! Pretty odd that I had to wink at the staff for an expresso martini ? ? , but I'm still getting used to the Newcastle way and customs after recently moving here....

This place is overrated!! Ordered a $42 grass fed sirloin and all I'll say is a meal at a cheap pub would've been so much better. Service was nice but slow, the food was ridiculously over priced! Check their Instagram account first to see what you would get for the money you pay. Definitely not going back there any time soon!!!

A large group of us (about 30) spent an afternoon to late evening here. We were well behaved patrons and spent a fair bit of money over the 8 hours we were there.
Unfortunately what ruined the experience for us was the security guy who seemed to be roaming around looking for trouble, he treated our large group poorly with arrogant, passive aggressive communication.
We would go back for the food and hospitality, but we would never return to be patronised by security like that again. Please sort it out.

#LIVE #MUSIC
GREAT ATMOSPHER IN AND OUT ,VIP LAUNGE GREAT WARM ATMOSPHER ,FRIENDLY WELCOMING PLACE ANF STAFF.
ENJOYED THE TIME ,RAXING LIGHTUNGS ,WATER FOUBTAINS INFRO T OFVTHE PLACE ADDS UP TO THE PEACE ANF JOY THIS PLACE EXHIBITS ? ? ? ? ? ??'?
HIGHLY RECOMMENDED, WALK ALONGVTHE NEWCASTEL BEACH IS A PLUS ?? ?? ?? ?? ??
SIDE GARDEN LIGHTS IS ON ,WALK RIGHTLEFT CRNTER ,PLENTLY OF PARKJ G ACCROSS THE ROAD
BUS STATION ,,,#TRAM IS WALKING DISTANCE ???? ????

Had a wonderful, welcomed Sunday afternoon here after abit of a self guided walking tour around Newcastle in the hot sun. The place had a nice vibe, history and great view with live music outside by soda the band. Had a French Martini which was delightful and the 2x antipasto plates were perfect.
Would stop in here again.

Surprisingly good coffees. Good spot to sit and chill in a week day. Staff were pleasant and friendly

Amazing restaurant in a beautiful heritage building. Took my husband for his birthday. Great food staff friendly and welcoming. Highly recommended.

We visited here on a little holiday. Seems to attract an older crowd, but that means it's reasonably chill. A great place to get your fix of oysters which are available as part of the bar menu. A fantastic range of drinks including some amazing signature cocktails. The chips here are TO DIE FOR. So crispy, and an incredible aioli sauce. They have live music somedays in the beer garden which gives the whole place a really fun vibe. We also ate in the restaurant and had steak and the duck. They were incredible. Definitely worth a visit!

Great food and location. The band in the garden is a perfect way to spend an afternoon.

This place used to be a great options for a weekend lunch. Not anymore. Location is still beautiful, but food is average at best and service is slow. We ordered the house burger from a diminutive light lunch menu and the patty was stiff. The kitchen desperately needs a new chef and the place a new menu.

Great bar. Great atmosphere. Good views. Good selection of beer. Didn't eat here.

We had our wedding here at Customs, and it was tremendous! Gaby and her team were amazing, they helped us through it all and we couldn't have asked for better. Guests have commented how great the food was! Highly recommend for a wedding venue.

A lovely place to hang out on the weekend!
The services were super!
The foods were excellent, especially the Surf & Turf dish.

Nice food, great building, but most of all, we experienced excellent service from our waitress! We have been offered above standard service by your waitress, definitely ***** for her friendliness on its own! Lovely experience and delicious food, cooked to our liking, overall a wonderful dinner.

Went there on a Valentine's dinner. Place was superb. It had maintained the historical vibe, or felt being transported to a European countryside.

Though it's busy, we didn't wait too long for the food. Food was great either. Lovely and friendly staff! Highly recommended!

Great atmosphere. The building has beautiful interiors. Highly recommend the restaurant inside

I came here with my friend for his birthday dinner. Everything was fantastic and our waitress Val was amazing :-). Very attentive service all throughout the night. The meals were delicious, I highly recommend the Wagu Surf and Turf, and the pannacotta dessert! Thank you for making my friends special night perfect. Will be back again.

Amazing restaurant located in the heritage Custom House. The food was quite beyond my expectations. Great experience.

Quite possible the biggest rip off north of Bondi. Lots of staff who are very happy to show you that they are being helpful, and to receive ur gratitude for doing so. Food of a high quality and clearly shipped from the Maldives, hence the cost for the minimalist serving size.Come to customs house to be seen and post the view to the gram, then actually eat and drink elsewhere.

Beautiful location, lovely place to visit. However, food exceptionally overpriced for what you get (in terms of both portion size and quality). Prawn stuffed salmon wasnt that. The salmon was well cooked but the prawn was maybe one prawn cut into tiny pieces and spread around the plate. The crushed potato wasnt that either - it was a boiled, bland potato. The leek pure was nothing to speak off and also bland. The green beans were undercooked. The portion was not sufficient for a full meal and yet was $36. Youre better off ordering a starter with side dish.

Beautiful location, lovely place to visit. However, food exceptionally overpriced for what you get (in terms of both portion size and quality). Prawn stuffed salmon wasn't that. The salmon was well cooked but the prawn was maybe one prawn cut into tiny pieces and spread around the plate. The 'crushed potato' wasn't that either - it was a boiled, bland potato. The leek purée was nothing to speak off and also bland. The green beans were undercooked. The portion was not sufficient for a full meal and yet was $36. You're better off ordering a starter with side dish.

We stopped by for a spontaneous drink this June long weekend and were absolutely delighted by the most genuine hospitality we've experienced in a long time. Well done also on the beautifully outfitted terrace...we didn't even want to leave when the rain hit. Thanks Customs House, we'll be back!