Caitlyn McCreath
17/05/2026
We stayed at the Criterion in Warwick this weekend and had such a lovely time. Ben, the manager, was amazing! He was always so open, friendly, and helpful whenever we needed anything - even organizing a trundle bed for our room. His chats, knowledge of the hotel's history, and the way he remembered us by our first names made us feel so welcome and added such a personal touch to our stay. His hospitality was truly top-notch, and we would absolutely love to stay there again.
All of the staff were lovely, and both the Apartment and Princess Room were stunning and very accommodating. The rooms were comfortable and well-equipped with fridges, bathrooms stocked with shampoo, soap and conditioner, comfy beds, and heaters (which we definitely appreciated as city chicks in the countryside!).
The only thing I'd love to see in the future is something more accessible regarding the stairs. I completely understand that the building is old and that renovations or major changes can be difficult, but it would be wonderful to see some accessibility improvements down the track.
Overall, I would definitely recommend staying here!