The food was absolutely perfect, 10/10! The new head chef has done an amazing job! The floor staff also doing a great job! :) we will back again soon for lunch

The food was good and well presented however the service has honestly been terrible.

Not sure if I'll come back.

Had the seniors Christmas special was great food. And Ben was a great host.

Had a family dinner with 15 people and had a great experience. From the great meals to the fantastic friendly staff. Drive over 100km to get here as some family live near the club. Will definitely be back. Thank you for a memorable evening.

Lorraine and her team make dining at the Club Hotel something truly special. The staff remember you after only one visit and then go out of their way to make your experience memorable. After a delicious meal this evening, Ben went above and beyond with a kind and thoughtful gesture that made our night. Highly recommend!

This is a lovely place to go out with family and friends. All the staff does a stellar job and is fantastic. The customer service is superb and the food is really yummy. Will definitely recommend to anyone who would love to enjoy a nice meal and experience great customer service.

Great place to go with your family for a bite to eat! Reasonably priced, large portions, and brilliant service. Always worth stopping in for dinner if you are a local or passing through

Had a lovely time out for dinner, will definitely be returning. Courtney was very busy, still having a smile on her face with great customer service. All other staff were amazing. Will be recommending to all my friends and family. Thank you Club Hotel for your hospitality.

Dropped into the Club Hotel with my husband and mother today for lunch.

The food was lovely, but what will be getting us back is the AMAZING service by Sam the lovely waitress/hopefully she is the bistro Manager.

She was not only attentive to us but all the customers, by checking if we were happy with meals and service.

Thank you Sam for the service that was beautiful, and made my Mother have a beautiful day.

Although we've lived in the area many years, we'd never visited there before. Very nice venue, pleasant, fast service, food was ordinary pub fair, chips were hit and miss, some were dry some were perfect. I had fish and chips, fish was good. Hubby had the Southern Fried Chicken burger, he said it was a plain crumbed chicken patty, nothing Southern about it, no Southern type spices, no heat at all, not what he was expecting or wanting. But, we really liked the ambience and the service, their prices were reasonable, and we'll be back to try their other food!

My family and I had Christmas Day lunch at The Club Hotel this year (2022). From the pre-preparations to the actual day, we couldn't fault the service or the 4 course meal. As someone who suffers with food allergies, I'm often limited with what I can eat. However, the Manager Aaron went out of his way to ensure I was able to have something in each course. A week before the event, he went through the menu with me to discuss options and alternatives. On the day, I was not disappointed, the food was absolutely delicious and there was plenty of it. The staff were fantastic and we all had a wonderful day. We are hoping to do it again next Christmas. Thank you Aaron and to the staff at The Club Hotel for making our day so special.

Food was tasty - traditional pub food. Mains came out within good time. Only 1/2 the drinks that were ordered at the same time came out & took asking 3 different staff to finally get them, but by then mains were nearly finished. Desserts were an experience - 3/4 hr after ordering (& asking several staff about the order) we were told that one of the items ordered was unavailable. Then still had to wait another 15mins to get to any desserts

Lovely meal. The service from our lovely waiter Owen was exceptional. Nothing was to much bother as he made sure everything was just right for us. Good work in finding such a gem. Well done Owen

The Club Hotel at the corner of Burwood Highway and Ferntree Gully Road (right opposite Mountain Gate shopping centre) is one of the better local establishments offering typical pub meals. I usually eat well here, having been pleased with their steaks from the "Graziers" menu, and the Salt and Pepper Calamari. But I have also been disappointed: this last time ordering the Fish and Chips let me down as it tasted as if it was frozen food microwaved. The service is always quick and the staff rather friendly. Worth a stop for a stop for a meal.

Had a great lunch here with family. All staff very well trained. Food was fantastic !

First time eating there. Very typical menu of pub grub, but very tasty and well done with really nice flavours. Got quite busy, as Saturday night, so best to book. Easy online ordering via QR code (allows for tipping but adds a small surcharge) or at the counter. Friendly service and a nice vibe and setting. Definitely worth going.

Went to the bistro tonight for dinner at the club. I have only ever been to the sports bar. Service was as good as anywhere I've been for a long time. Whoever the gentleman manager was i would like to thank for his excellent service. The food was really good as well. Honestly for a pub bistro where you know you're not at at the fanciest place if I could give it 6 stars I would.

Stay away from the chicken schnitzel. Should have known it was going to be a bad experience by the lack of people

Took our elderly mum here to celebrate her birthday [13/05/21] and the staff couldn't do enough for us.
We requested the opening of the handicapped door (so no steps to negotiate) of which they graciously assisted mums entry & exit, they also offered to take a group pic for us AND included a candle on mums dessert.
They were all so friendly, efficient and kind, can't praise them enough.
The calamari meal was cooked to perfection, tender & flavoursome.
Mums senior lamb roast was devoured with pleasure by the birthday guest!
And the chicken schnitzel & huge steak sandwich was enjoyed also.
We'll definitely be back, and not just for the next birthday! :)

Best, out of all the BWS/ Monty pubs we hav visited. Food is great and staff helpful, there chips, to die for. We love how they serve our salads in a separate bowl. The roast lamb today was hot and nicely presented.

We had a lovely Mother's Day lunch which was made very special by excellent service provided by the Club Hotel staff. Great no fuss pub food, the kids loved the playground and we'll definitely be back soon for a meal. Highly recommended.

The staff were very friendly and ready to assist. Seniors meals $9odd were great, ample servings. Deducted 1 star for no salad dressing on the salad. My wife and granddaughter had it on theirs. Overall, would definitely dine there again.

There is a word to describe the dining experience at The Club Hotel - Average.
That's being generous too.
The only good point is they did listen to and respect food allergies. That was it.
The floor was sticky, the carpet mucky, one register to take meal orders for a queue of 30 odd people. Food took an hour to arrive at the table with a sorry and no explanation. Not the waiters fault but clearly management needs to review their procedures and the layout of the bistro to provide a more seamless, hassle free experience for both patron and staff. Food finally did arrive and unfortunately it again was average. I wouldn't recommend this venue at all. Overpriced and just not worth it. Won't be back.