Clare
15/04/2022
Large function venue with a decent sized gambling area with pokies. On entry you have to check in at the front desk, providing your name, address & contact phone number. From there you will pass the main bar area which also is where you will find the cashier. The layout is quite spread out & roomy so you don't feel cramped at all, however this doesn't appear to be much of an issue as when I visited here, it was a Friday evening around 6pm, there wasn't too many other patrons there. I did leave for a couple of hours for dinner & when I returned there wasn't many more people inside so from what I can tell it doesn't appear to be overly crowded at peak times (although this might just have been on the day I attended & not the regular situation.) The staff appeared to be friendly when circulating the floor, as they tidied & disinfected the gaming area, however I did find that when I attended the bar area it was difficult to get the attention of one of the staff members & when I did they were nowhere near as friendly as the other staff on the floor, & whilst serving me, rather than making eye contact & attempting to engage in the slightest amount of small talk you would have expected, he continued with the conversation he was having with a staff member further up the bar, which was rather disappointing & a significant negative to the overall experience. The other major negative was the parking area located out the front on Sydney Road (which btw is a major road in that area) was extremely small & not very spacious at all, so I was hesitant to even park there as I was worried another driver might accidentally hit my car as they tried to park &/or exit their vehicle. Therefore, to sum it all up, this wasn't the best of venues but wasn't the worst, so I honestly feel that a mid range rating of 3/5 is adequate in regards to my experience there