Food was of a high standard, better than anticipated, worth the drive from Wynyard
Staff very friendly and efficient, good work

Service was amazing, however the food was a major let down. I have dinned at the town house multiple times over the past few years, alway order a chicken parmigiana and this visit chicken was the worst I have ever tasted. Was unable to eat even half the chicken.

Booked a room stating I was in a wheelchair and needed disability friendly room. The room we were assigned did not even allow enough room to even get in the door nor navigate the hallway, there was no room to even turn the chair around and the shower had a six inch lip to get into it. They called this a disability friendly room. We booked for three days but the room was inadequately appointed for my needs, when I requested a refund I was refused

Pretty cute town. Bus service on time. Food option not wide range. Great view.

We were a family group of 20 who had lunch. Everyone enjoyed their meals and the staff were fantastic, nothing was too much trouble. Thank you.

We were a family group of 20 who had lunch. Everyone enjoyed their meals and the staff were fantastic, nothing was too much trouble. Thank you.

I am not happy about my staying at hotel. It is not safe place to stay. My car was damaged at parking place provided by hotel. Hotel doesn't have video surveillance of it's territory and doesn't take any responsibility of your car. More over, my car was damaged by hotel personal or by staff of neighboring car repairs company. Do not stay at this hotel!!!!

I have just stayed at the Townhouse Burnie and I wish to highly commend Richelle and the other staff for their service.
Richelle was fantastic on reception and the young guy in the bar and dining area was also excellent.
My room allowed me to work in peace and effectively.
Food was much better than anticipated.
Intend rebooking for my next stay in a fortnight

We stayed here two nights on two occasions in the space of two weeks and both times the rooms and service were excellent - location is awesome for visiting the Salamanca and Battey Point areas

Favourite place to stay when in Burnie. Great amenities, high quality service and fantastic location.

Good joint, good food, gralrat staff, good vibes

Friendly staff but our meals took a while to come out and they wasn't busy but when we finally got our meals they was really nice

The rooms are good and spacious. It is in walkable distance to city center

Great, friendly well versed staff here. Good range of meals available and room super tidy and comfortable. Cheers Team.!!

Loved it.
The staff were friendly and helpful, the rooms were excellent. Centrally located.

We only went here for the vegan food !
Found it on an app for vegan food but they didn't had the vegan menu in the normal menu, you specially need to ask for it !
The vegan page should be in the menu, always cause it was bloody awesome food and very good prices too !!

Menu stated curry served in a roasted capsicum but it was served in a bowl with a flat piece of capsicum floating in an almost tasteless curry. When asked how my meal was I received "oh sorry". Would never eat there again. Staff were a mixed bunch, most were very professional, others not.

Lovely renovated rooms just a short walk to the waterfront. Had an excellent dinner in their restaurant

Fantastic location, top end of town. Easy access to the main road. Lovely walk into the city and down to the beach.

The staff were absolutely amazing and nothing was any trouble to them. The facilities were quite nice and you felt relaxed being there. The food was quite good and the serving sizes were big. I highly recommend staying there as the staff make it pleasant to be there.

Very helpful staff and clean and tidy rooms. Food was beautiful.

Very friendly staff and no complaints for a budget stay in central Burnie. Comfortable bedding and pillows, nice little gym... Would not hesitate to book again for a short stay in Burnie. Taking one star as the bathroom and rooms are starting to get a little shabby.

Very large bar, plenty of different seating arrangements, quiet place to have a conversation,
Guinness and cider on tap, friendly staff,

Very pleasant stay. Room was comfortable. Meals were very good. Staff were very helpful and efficient. Rachelle couldn't have done more for us. Chris was very friendly on checkout.

Based on the disgustingly rude woman who answered the Phone this morning 23.02.2022 and spoke to me like I was rubbish because I accidentally called the property twice, I wouldn't even bother staying here.
Firstly when you answer a phone call early in the morning so abruptly and it is a major effort to tell a customer about the rooms and the rates that tends to put people off.
My suggestion is to leave your drama at home, Change Jobs or your Bad Attitude.
I hope her manager talks to her because the rudeness was pathetic and her manner in which she spoke to me was disturbing.
Happy to say they won't have my Business or Money ever.

Unfriendly staff, noisy next to the port.
Very central. Nice food

Great meals and good accommodation.

Excellent Customer Service, Excellent Meals

Always a pleasant experience. Friendly reception staff and quiet location

The rooms are lovely and our meal at the restaurant was really good.

Just a nice place to stay. This is third time. Prices. Are good. Old school. Good people. God speed

Beds were comfy, walls a bit thin but its next to hwy so 🤷‍♀️
Food was fantastic in restaurant, service slow on busy nights but worth the wait. Staff friendly

Friendly and fantastic staff, great service and food.
Excellent COVID safe venue with great spacing between tables.
Fast service and excellent bar staff and wait staff, all in all, this made for an excellent night out.