Over the last year i have stayed in this motel for the equivalent of 4 months. The staff are incredible. The ladies in reception go above and beyond to get you booked in, or extend my stay at a moments notice. The cleaning staff have always gone out of their way for us as well. The rooms are always clean and tidy. The onsite laundromat is a bonus. I actually love our time at acacia ridge.

I and 2 friend's one 80 the other 94 and myself a spritely 75, had occasion to partake luncheon at the Bistro. I arrived after my 2 friends who had already ordered and were patiently waiting at the table. I sat down and said I had ordered Fish and chips n salad from the seniors menu my 80 year old friend said he also had ordered the same 10 minutes prior. After a short time my meal arrived, the chips were cold, I said he should have had his 1st, my other friends meal came and still no sign of the other fish n chips ordered. I went up to the counter to enquire why my friend was still waiting for his food and was told he had ordered something different, I said that was not the case, and she accused me of lying, and when I asked her to ask my friend what he had ordered she refused, it took a further 10 minutes for my friend to get his order, I was disgusted with the attitude of staff member, and when my cold chips were brought to the attention of staff, the response was 'oh well' and walked away, you have a serious issue with your staff's attitude, it's a service industry, I being a customer, expect a certain standard of service and judging from the majority of reviews it is sadly lacking on many fronts. We will not be back again you have lost 3 regular customers

Went into the pub to ask where to check in and it was decided by the second person the who finally responded, lady at the reception was lovely lady but when we went to our room to stink and smell of like a mouldy wet blanket. It looked clean but the smell was just horrible, als had a piece of cardboard covering a window that you could look into the from outside. we sat in the room for about half an hour and that was it, we grabbed our stuff and left and went and booked into the mecure, unless they fix this not worth staying

They allowed a 14 yr old male to stay there with his 18 yr old girlfriend. But if this was the other way around the police would have arrested the male. A bit sexiest if you ask me. I called them to inform them and they just allowed it to follow through. Not impressed at all.

Disgusting, Sketchy, Dirty. Everything smelt bad. Room was filthy none of the utensils were washed. Kettle was full of mold. Room was not ready on arrival. Pipes in shower burst, steaming up my room and wetting all my clothes. DO NOT RECOMMEND!

Shocking, room smelt like wet dogs, stains all over carpet absolutely disgusting. Checked out 2 nights early

Look I can always get a room here ... If it's not booked out .. I don't need a deposit anymore when we stay there , so maybe our names are down on their books with a happy face next to them lol, but it's a fair motel never had any dramas , cars always been safe there too ... Cleaners are decent also ... ..

Very large venue. multiple areas. Very helpful and friendly staff. Friendly patrons. Meal and drink deals. Sports bar area. Dining area. Pokie room. Well spaced out. Worth a look for drink meal and a gamble.

Tried to give it ago as it was our local but food is terrible. The vibe is odd for family's no kids area no music feels like it's just there for pokies and smokes and rough pub bandits. Such a shame with right community approach it would be pumping.

If I could give it 0 stars I would. Don't. Believe the photos at all. Could not believe how disgusting the rooms were, really noisy outside past midnight people were still sitting out the front partying drinking and making so much noise. Rooms are so thin walled, could hear the fights going on. The clientele were questionable didn't feel safe at all. But the most disgusting thing was that we literally saw cockroaches, walking all over the beds, bathrooms and our stuff it was disgusting. Checked out asap could not stay it was gross!!! 🤮🤢

I was there for the South East Queensland Tattoo Expo.

The food was plentiful, but the wait was significant - lots of people ordering, so perhaps unavoidable. On the third day the line was long, so I went across the road to KFC.

The dining room was ok, but downstairs was dated.

The staff were for my and helpful and the drinks range was good.

We didn't stay there, so I can't comment on the room.

Can only comment on the food which I was served. It was not cooked fresh, it was microwaved to reheat. The mash was tasteless and the peas were cold and undercooked. I only managed to eat a small portion of my meal. Was totally unappetising. Would I order it again, NO.

While staying here we were only a few minutes away from where our son needed to be. While staying we were in two different rooms which while the rooms are dated we definitely had no problems with the cleanliness, the staff, and the meals were beautiful. Sorry, but for those who have left very negative responses, Iam really sorry maybe try them again going in with a positive attitude. Sure something's could be better but they don't say they are 5star. Loved the staff, they were so helpful and always went above and beyond to help me with anything
I will definitely go back given the opportunity.

Picked this hotel on the corporate booking site due to proximity to work locations. They're very good at staging the photos to make the rooms look more up market than they are. Unpadded carpet. Painted brick walls. Second single bed hard up against the wardrobe making it inaccessible. The shower was dripping. No natural light. Mobile data doesn't work inside the rooms. Had to put the kettle on the floor in order to plug it in. Bright security light outside the bathroom lit up the whole room all night. You have to wrestle the doors to get them locked and unlocked. Won't be staying here again.

yeah it's cheap but it's also feral it might of been clean but i couldn't tell because of how old it was carpets are disgusting. It had good water pressure

the food was great, but the chubby blond girl working on wedn night is really rude and makes ppl waiting inthe line,
even though she saw us waiting at the counter she just ignored us and ran off from the bar to clean the tables.
The beard chef served for us and very kind ,
for better business you should really care of the reviews that complains about the foh staffs

Great spot for a pub lunch, and nice atmosphere for a Friday knock off beer

The food is awesome, $19 Steak never disappoints.
I really feel for the staff that are there as they appear to be run off there feet, you can wait ages to put on a keno or order food, sometimes there is no one at the bar at all. You can walk in serve your self and walk out again .
If you need staff pay for me to do the course 's and I will be happy to help these poor girls out.

Good weekly rates, friendly staff, close to everything you need. Plenty of parking. Pub has great meals at good prices.
Cleaner was great, made sure we had everything we needed. Great customer service.

I work locally and several time i have seen your Mover Man peeing on the side of the road.
this is unacceptable. Please ensure your Mover Man does pee on the side of the road!

I found the function room men's toilets to be a be a bit unpleasant. The cubicle doors were all graffitied on with obscenities for a start, and then there are the toilets. The first one was quite filthy and it looked like it hadn't been cleaned in ages, so I was quite put off with that one. Both the middle ones weren't even working and there wasn't even anything to say they weren't working. I noticed the second one was leaking, so I tried flushing it to see if it would work, but it didn't. I lifted the lid on the third one and I noticed it hadn't been flushed, so I pushed the button, and nothing happened. The fourth one at the end was quite useable, however. There was also a fairly strong odour coming from the urinal, so it looks as though they don't regularly sanitise it with deodorant blocks. On a more positive note, though, the function room was perfectly fine and the food was great!

Never stay in this dump. You will get robbed, if not worse.

Don't support a community of grubs, they all work together.

Stick with what you know they say! Can't go wrong with the 19$ 200g Rump Steak! Worth travelling from Ipswich for!

Went for poker. Very old and outdated in need or dire restoration. Bathrooms straight out of the 1980's and smell discusting. Freezing cold inside and many had to wear jumpers.

The staff were fantastic here very accommodating and polite.
The food is excellent.
And the price on extended stay was quite reasonable.

Positive: Convenient and quiet location. Friendly staff. Heap of parking for cars and trucks. Supermarkets, fuel and take away within walking distance. Large bedroom and bathroom, good linen, laundry, bar fridge, kettle and toaster, air conditioning and a comfortable bed

Negative: The room has a smell I cannot get ride of, the chairs and carpet are badly stained, lots of marks on the walls, Housekeeping keep knocking on the door at 09:00 everyday which I find too early (I work in the hospitality industry) I ask them to come back later, which still hasn't happened. In the chest of drawers there was some fake nails and pieces of paper left behind from previous guests

Acacia Hotel is a great place to stay if you're looking for something affordable. The bistro is excellent and the weekend nightlife is great. The rooms are comfortable and the pokies are cheap. Overall, it's an excellent hotel and I would highly recommend it to anyone looking for a great place to stay. Thanks Acacia Hotel!

Friendly staff in the restaurant and bar. Meals were lovely, esp the desserts (mud cake and lemon meringue). Coffees were great! Thank you so much

We had booked the function room for a wake. The room was presented very well. Tables were dressed perfectly. Staff were not intrusive and approach guests only to subtlety remind us to replace masks between eating and drinking.

My wife and I visited your hotel today for lunch and decided to spend a couple of hours gambling on the pokies.
I cant say how impressed I was with the friendliness and efficiency of Jade, I think that was her name. Could not have been looked after any d better, thankyou.
Sincerely
John Cullen

Great parking facilities, we had a car trailer on. The service desk lady was awesome. Definitely will stay again.

Room clean & comfortable in the main but pillows always seem past their use by date. Shower screens never seem to be properly on the tracks.
WiFi (for accommodation rooms) well & truly needed.

Your typical local tavern with bars, gambling and restaurant. The staff are competent and friendly. The food is great value and the serving sizes generous. Full range of seating from bar stools, to table and chairs to booth and lounge style.

Average, but for the price one can't complain. Given it is situated across from a main road and in a complex sharing a bottle ship and bar/bistro/gaming room, it can get louder than you might like. However for somewhere quick and cheap to stay in a pinch, it is doable.

As per usual the bar staff are so warm and welcoming and make you feel part of the family. Unfortunately the same can not be said about the bottle shop... Absolutely no stock or prices about what they don't have makes its extremely frustrating. Would go there for a feed and a few beers but am definitely staying away from the drive thru....

Went in at 8pm and the kitchen was closed and they were only serving cakes. But when we called prior to arriving the lady told us the bistro takes last orders at 8:30pm.. staff were abit rude about the situation aswell

Visited function rooms for cat show needs better signage to know where to go

Checked with the staff if the kitchen was open & got assurance that I could order.nThey took my money, waited for 40mins & noticed the kitchen staff were packing up. Asked about my food & the bar keep very rudely pointed out that once the oven is turned off thereu2019s no turning it back on & rolled her eyes at me for not being fully involved with their work agenda, reluctantly returned my money & walked off. Never going back to this dump ever again

The food in the refurbished restaurant and bar is amazing. Especially the ribs. The staff a very welcoming and make everyone feel like family.

Food was good $10 for a lunch main, beer cheap $5 schooner. Enjoyed. Friendly staff pleasant change from tired cranky workers.