Hamid Ashtari
03/07/2023
while the overall experience was average, there were a few notable drawbacks that left me with mixed feelings. Here's a comprehensive review of my stay:
Parking:
One of the major downsides of this hotel is the limited parking availability. It was incredibly frustrating to find out that there weren't enough parking spaces for guests. Given the hotel's location in a busy area, this inconvenience was quite disappointing. I would highly recommend the management to consider expanding the parking facilities to accommodate the needs of their guests.
Staff:
On a positive note, I found the staff at West Ryde Hotel to be welcoming and polite. Despite being visibly busy, they managed to greet guests with a friendly attitude. However, due to their busyness, it was challenging to get their attention or receive prompt assistance when needed. The hotel could benefit from hiring additional staff members to ensure that guests' needs are promptly addressed and better supported.
Location:
The hotel's location in West Ryde was convenient, with easy access to public transportation options. There were also several dining and shopping establishments nearby, making it convenient for guests to explore the area.
In conclusion, my stay at West Ryde Hotel was marked by a mix of positives and negatives. While the staff was welcoming, their busyness compromised the level of customer support offered. Additionally, the limited parking availability was a significant inconvenience. The hotel's facilities were satisfactory, and the location was convenient.