Keitha Granville
15/11/2024
A large family gathering of 24, including 6 children from 3 to 11 gathered for dinner at 5.30. The greeting on arrival was underwhelming. We were seated as requested out on the deck, lovely. The area was comfortable, warm enough with the outdoor heaters. Once all the party had arrived orders were taken, food arrived relatively quickly. The bar was very crowded - maybe a couple more bar staff were needed as it was a FULL night in the restaurant and there seemed to be only 2 or 3 waiters who also doubled behind the bar. Probably because of it being so busy staff weren't especially smiley which can be off putting. After tables were cleared we waited an hour before finding menus ourselves to order dessert - the children's dinners included ice cream and they had finished a long time before with no sign of their treat. Food overall was excellent, good serves, well presented. Absolutely great that children's soft drinks are free. We have been here before for a family event, but service needs to pick up before we consider a return.